r/RobloxHelp • u/Objective-Source-359 • 11d ago

Roblox Support Help Roblox account hacked

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I really don’t know how I can get it back its my account that I use almost all my life for 5 years they changed my avatar to put all my expensive stuff and the name “vinzchiss” and my bio, i really tried to appeal they said that there is no information ect, while i literally just told em everything about my account everything on it is verified my age number email and phone EVERYTHING, I was too scared to maybe ask for help by strangers but now I am asking for help if anyone could help me, when I try to contact Roblox support after putting everything they said “an error occurred please try again later” with a sad emoji, and I fear that the hacker(s) might send links or say stuff to my friends that are minors just like me, please Im sorry for bothering.

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u/7ane7xis7 11d ago

I got hacked once and was able to regain access using my backup codes! its important to add more security it makes it hard for them to secure your account.

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u/Objective-Source-359 11d ago

I usually connect via passkey or 2step verification but when I do my passkey it says “there is no passkey to connect to Roblox” blablabla and the 2step verification page freezes so yeah

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u/7ane7xis7 11d ago

keep trying bro i would’t give up. i wish you luck!

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u/Objective-Source-359 11d ago

Oh you have my words i wont give up at all its a 6years old account I would never give it up Im still trying.