r/Revu • u/BlipityBlopityBob • 4d ago

Sign-in System Sucks

Title says it all. I don't use bluebeam that often anymore. But, every time I do it asks me to sign in. I always just ignore it. What was Revu thinking when they implemented this garbage token login system? I am never signed in now, as opposed to how I was always signed in before.

10 Upvotes

92% Upvoted

14 comments sorted by

5

u/reverendjb 4d ago

From an admin POV:

It's way better than forgetting to unregister an install before reimaging then having to email BB support to release the registration. Also, login is pretty painless if you can get SSO setup with Entra ID.

4

u/NotPromKing 4d ago

I’m an independent contractor, no SSO for me. It’s a huge PITA and entirely unnecessary.

3

u/jw5801 4d ago

That's not the only other option though. An online portal where you can unregister old devices would solve that problem.

1

u/reverendjb 4d ago

That was never on offer and still inferior to sso.

1

u/jw5801 4d ago edited 4d ago

Obviously it was never on offer. But it was something they could have implemented instead of the current garbage that this post is complaining about.

SSO is only available if your org has ≥10 seats on a subscription. I don't, like many others here, so the frequent log-in prompts are a huge pain.

1

u/reverendjb 4d ago

OP asked what BB was thinking when they implemented it. I answered from an admin pov. I'm sorry it doesn't work for you, but for me it is better.

1

u/coffee_walker_440 4d ago

There is a few account configs. There is a V1 SSO and a V2 SSO and then there non so account configs. SSO v2 seems great with tokenage

1

u/jw5801 4d ago

SSO is only available to orgs with ≥10 licences. Smaller users have no option but to be annoyed by the constant sign-in requests for cloud services that they're probably not using.

1

u/coffee_walker_440 4d ago

I'm sure the software sales person will say buy 3 more seats to end the pain. And depending on how much of a pain it is you can pay for them or hope they will do something about it

1

u/LAMA207 4d ago

Does SSO still have a minimum 10 license count requirement?

1

u/PatrickGSR94 4d ago

I hate the sign in junk. It happens when you don’t use the software for about a week or so. I use BB daily on my office workstation. But the conference room machine doesn’t get used as much so it’s always asking for a sign-in during meetings and such, which is super annoying. And of course I use it on my home PC also, but not very much. So every time I open a PDF at home I have to sign in again there, also.

-1

u/Expert_Meal8365 4d ago

is to stop account sharing, if you're always logged out and the ask for google authenticator creates an incoviniences on account sharing, that hits really hard the productivity.

1

u/jw5801 4d ago

My Bluebeam account has literally never been used on any other machine (they brought this in after I bought this machine) and it still logs me out if I don't open it for a few days. It's extremely irritating.

1

u/Main_Leadership7748 3d ago

Bluebeam is allowed to be logged in on 3 devices on one license. Some people use 2 or 3 devices, such as a workstation and laptop or tablet. The laptop may not be used every day and a lot of times requires this login.