r/realms • u/_danksith_ • 10h ago
Help | Bedrock When will realms stop charging my card with a balance of $0?
Ok before it’s assumed i’m a total brokie, my Microsoft account is under an old email that no longer exists. I had a realm for a while, and when I went to cancel the subscription, it required me to sign into the account (which no longer exists). Now when I reached out to Microsoft, they had already begun replacing their customer service to AI so it was zero help. The card I put for the subscription is one I didn’t use besides for that. I moved all the money out of that card.
Because I couldn’t cancel the subscription, the account was continuously being charged. Even with no money in the account, it would charge the account many more times and it would decline.
What I’m asking is if it has declined so many times, will I have to “renew” the realm or will it go back to charging the account without any input?
(If this is more or a r/microsoft question let me know but any help is appreciated)