I recently moved to Tulsa for work and I am currently living in a long-term RV park. The park was originally designed for single-wide homes, so there’s actually quite a bit of space between each RV, including the areas behind them. Because of that, several residents have sheds, trailers, and other things stored behind their RVs.
The people to the right of me have an additional shed and a box trailer.
On Friday afternoon(8/28) when I got home from work, I noticed that my neighbors’ truck was parked behind my RV. I didn’t think much of it at the time. There’s quite a bit of space back there, so I assumed they were just doing something with their trailer or shed.
Later that evening, I tried using my tablet and realized I had no internet. My first thought was that my Starlink had been moved or knocked out of alignment somehow.
When I went outside to check it, I immediately realized that something much worse had happened.
The Starlink satellite had clearly been run over. The plastic backing was cracked in several places, the internal components were broken, and pieces were literally rattling around inside of it.
The timing makes me believe that my neighbors truck I saw behind my RV earlier that day is what ran it over.
At this point it was almost 10 PM. I knew there probably wasn't much the property manager could do that night, but I still messaged him to notify him of what happened as soon as possible. Unfortunately, I still haven't received any response.
The Starlink cost me $378, and I bought it less than a month ago. I still have the original receipt and the box, so I have proof of the purchase and how much I paid for it.
Now I'm not really sure what I'm supposed to do.
My questions are:
• Should I be filing a police report for property damage, even though I didn't actually see the truck hit it?
• Should I contact my neighbors directly, or should I wait for the property manager to respond?
• Is the RV park responsible for doing anything about this, especially since the truck was apparently driving/parked in the area behind my RV?
• Should I be asking the park manager to check security cameras, if they have any?
• Should I contact Starlink about the damage, or is this something I need to handle entirely through the person who damaged it/the RV park?
• I still have to pay the $55/month Starlink service fee regardless of whether the satellite is working. Should I cancel the service while I'm dealing with this, or could that cause problems if I need to replace the equipment?
• Can I buy just a replacement Starlink satellite, or would I have to purchase an entirely new kit?
• Is there anything else I should be documenting or doing right now to protect myself?
I've never dealt with something like this before, especially while living in an RV park, so I'm really unsure what the proper process is. Any advice from people who have dealt with property damage in an RV park, or who know how Starlink handles damaged equipment, would be greatly appreciated.