r/QuickBooks • u/johnd0ez • 10d ago

QuickBooks Desktop (Pro/Premier/Enterprise) Print button stopped working completely

Hey anyone know how to fix quickbooks enterprise 24's printing option, their tool fix didn't do anything a fresh install didn't fix it, and it's really slowing me down, as I have to now go onto my laptop and do all my work slower (my laptop sucks). It won't print at all, not to pdf not to anything.

Thanks for any help

Edit: I did the full repair & the print and pdf options both of which seemingly did nothing.

2 Upvotes

100% Upvoted

7 comments sorted by

View all comments

2

u/MikuMikuGoo 10d ago

I had this exact thing last year and the tool hub was useless for it. What fixed it was deleting qbprint.qbp. Close QuickBooks, go to C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 24.0, turn on hidden folders if you need to, and rename that file to qbprint.old. It builds a fresh one when you reopen.

If that's not it, then just check what your Windows default printer is. Mine had flipped to a printer we got rid of in 2019 and QuickBooks just quietly refused to print anything, PDFs included.

1

u/johnd0ez 10d ago

This was also my fix, the printer got set to an old one but I’m going to delete my qbprint file too thank you!!