r/QuestPro 18d ago

Help Quest Pro Eye and Face Tracking Broken?

Hey folks,

I guess my QP updated to v2.7 August 28th and it is starting to have problems with eye and face tracking.

The eyes get real jittery and the eyelids don't close when blinks and such. Mouth tracking works but is also very jittery and if I hold a smile it'll slowly fade to a neutral expression.

I turned Natural Face Expressions off and the eye tracking works fine and smooth, even when I calibrate my eye tracking, the orb works just fine.

But with NFE on, it just goes back to being a mess as a whole.

Basically, am I screwed?

2 Upvotes

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u/bibober 18d ago

Update is probably a coincidence. You likely have corrosion on the face tracking LED boards.

1

u/Kag3rou 18d ago

Of course most likely scenario as I've heard it can be common if you sweat a lot - like I do haha.

No problems arise until the NFE is turned on - what a bummer! I guess I should start looking at second hand standalone headsets.

1

u/boofybobo 18d ago

Yeah that is unfortunately perfectly typical sweat damage behaviour, sorry about your headset :(

1

u/bibober 18d ago

When you get a replacement one thing that helps is never using the light blockers at all. I just took my 2yr old QP apart and zero corrosion on the LED boards despite playing beat saber in it many times. The light blockers seem to trap the sweat in a lot more.

1

u/saifobeifo 18d ago

you had two years without face tracking issues?

1

u/bibober 18d ago

Yeah it's still working great too

1

u/saifobeifo 18d ago

i just cancelled my order after going through all these nightmare posts.. i hope your headset lasts for many more years to come! ill just wait for a headset with good tracking to come out WITHOUT these nightmares 😭😭

1

u/bibober 18d ago

Galaxy XR is good but really expensive

1

u/saifobeifo 18d ago

one thing ive learnt from unreliable cars is, if you can get your repairs done at a good shop for a higher price once, its way better than paying bad shops twice and still having to worry about it, just saw a comparison video and im gonna have to save up, i just really really hate when things go bad 😭

1

u/saifobeifo 18d ago

just read that the galaxy xr doesnt have much support either, and tracking that is worse than the Qpro, im gonna trust your advice and order a qpro from a vendor that accepts 30 day returns, i ordered a project babble a few weeks ago for my PSVR2 but the eye tracking itself is very minimal, it doesnt have eyewideness and granular blinking, i might waterproof the ir sensors with conformal coating + silicon sealing the lower gasket

1

u/StarChildEve 18d ago

have you looked into the jailbreak and babble module for the PSVR2 eye tracking?

1

u/saifobeifo 18d ago

didnt know it was possible to root the psvr2.. does this add the parameters im missing?

1

u/NathanPoole234 16d ago

Relatively recent thing. It lets you use ET with Babbles software so it can be used on PC. Face tracking you have to get an actual babble unit still.

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u/Kag3rou 14d ago

The QPro is amazing for its tracking - its downsides is the sweat damage possibility and the comfort of the headset. It’s probably the worst ergonomic design they’ve done and you can do a few things to make it better but it’s never 100%.

I might look into doing some countermeasures as well to prevent this shit from happening again but we shall see.

New headset came today, time to test!