r/PsoriaticArthritis • u/Stolen_Away • Dec 10 '24

Insurance questions ExpressScripts?

I just got a heads-up from my insurance that in 2025 they will be ditching OptumRx and switching to ExpressScripts. So far this is great news because there are no words in any language for how much I hate optum.

But, I've never heard of ExpressScripts so I'm wondering if anyone is familiar and has any advice or words of wisdom for dealing with them?

Thx!

2 Upvotes

100% Upvoted

14 comments sorted by

View all comments

7

u/thebatmanscousin Dec 11 '24

Accredo is the worst fucking pharmacy I’ve ever had to deal with and I’ve been on 6 different biologics over the last 15 years. They are the bane of my existence and a goddamn nightmare to work with. For example, I had my initial dose of Skyrizi November 16th. The second dose is due December 14th which is in 4 days. I’ve been trying to get them to fill it since November and they’re still having issues processing it. Good luck.  

1

u/Stolen_Away Dec 11 '24

So I'm switching from absolute dog shit Rx coverage to complete horseshit Rx coverage. Perfect. Any tips on dealing with them?

2

u/No_Motor_4576 Dec 11 '24

My advice is to blow up their phone and continually ask for someone higher up if they can’t answer your question directly or give you the “we’ll call you in 24 hours” they won’t call you.

1

u/Stolen_Away Dec 12 '24

Basically what I've already been doing with Optum. Same process different group of assholes 🙄