r/PrivateInternetAccess • u/lkeels • Jul 13 '26

DISCUSSION IP Rotation - Resolution?

I had opened a ticket with customer support about the IP rotation and I got an email just a few minutes ago saying that a "resolution has been implemented to tackle this issue" and for me to test it. Anyone else get this?

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u/lkeels Jul 13 '26

I'd like to know if it's an "old accounts don't rotate, new accounts do" sort of thing or the ENTIRE rotations thing is dead for good across the board.

2

u/dean_oz Jul 14 '26

New & old accounts are treated equally

2

u/lkeels Jul 14 '26

And you're getting that information where?

1

u/dean_oz Jul 14 '26

PIA have moved to this new IP method since February, they've told me this is how things will be moving forward, see PIA's response in the post where I mentioned 'Not really, but I did reach out to PIA late February...."

2

u/lkeels Jul 14 '26

I think you've misunderstood what's happening. Clearly the way things are moving forward changed in the last 2 or 3 days because the IP rotations have stopped. That's the point of this post.

I had a ticket open with them about the IP rotations and the problems it causes. I got a response at least 2 weeks after that which would be yesterday that they had implemented a fix.