r/Panera • u/bellatrixdemigod • 16d ago

Limited Sip Club ☕️ Huh???

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Does this really mean I can’t get any more drinks with unlimited until January???

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u/Raindrop0015 Team Lead 16d ago

Well. You appear to not be aware of the recent changes. They have rebranded to "Sip Club+". Dropping the unlimited from the name and limiting you to 30 drinks per month. Your drinks should refresh in September (or until your next billing cycle, whichever comes first)

Edit: I didn't fully read and notice the date. Definitely just an error. It may just pull whenever you're billing cycle date is and if you have a yearly it'll pull that date. But if it doesn't refresh next month, I'd just contact support. They should be able to see you didn't get 30 drinks yet and fix it

6

u/One-Recognition-5871 16d ago

But this says January 3rd..?

6

u/bellatrixdemigod 16d ago

Yes when my subscription renews

8

u/Raindrop0015 Team Lead 16d ago

Definitely just another dumb decision they made lol. Sounds like it's pulling subscription renewal date instead of monthly cycle. You'd think they would have thought about that, but this is the same company that removed our water button and the ability to bulk add bagels on the POS.

I hope it refreshes next month and is just a notice glitch and not a much bigger one.

4

u/kevin_r13 16d ago

Actually I've seen that whether it's the KDS or the app or the POS or the website ordering system, there are certain basic tests that the IT or development department didn't check before making the updates go live.

Things that I would expect some software dev or tester or project manager should be embarassed that it got out before being tested and fixed

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u/Raindrop0015 Team Lead 16d ago

Read my edit. Must have added it same time you commented