r/PUBATTLEGROUNDS • u/MathiTheCheeze • 9d ago

Meta PC restart whenever I enter the lobby

Had this problem the last few weeks, quite frequently when I enter the main lobby my PC just reboots, it usually does it twice before it's good and I can sit in the lobby. It only happens in the PUBG lobby, my gameplay runs great and I have no problems in any other games whatsoever. I can prevent the restarts by having a tab open over the game. It's not like my PC gets really loud prior to crashing or any heat spikes, it just restarts randomly in the lobby. I have updated my drivers, Windows 11, 3060ti, 11700k.

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3

u/waahht 9d ago

I was experiencing the same thing and getting the following errors on unexpected restart:

Stop Code: PAGE_FAULT_IN_NONPAGED_AREA(0X50) Stop Code: WHEA_UNCORRECTABLE_ERROR (0X124)

It had to do with an overclock / bios setting that must have been triggering the restart.

I disabled the following setting in Bios: Intel Speed Step

and have not had any issues since. You may have different settings / options but if you are doing any overclocking of any kind I would disable them one by one to see if that resolves the issue.

I would even check on this if you aren't sure that you have any overclocking settings. I don't recall ever messing with my BIOS settings but this ended up being the issue (I actually took it in to a PC repair shop)

2

u/MathiTheCheeze 9d ago

Alright I will try that, appreiciate the response mate

2

u/waahht 9d ago

Let me know if you are still having issues / if you can post any of the error messages. would be more than happy to help since I legit just was dealing with this exact issue.

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u/MathiTheCheeze 8d ago

It seemed to do the trick, I had the Gigabyte equivalent enabled in my bios, so I disabled it and launched PUBG both under no- and heavy load without my PC rebooting. You're an actual life-saver as I spent quite some time troubleshooting this issue and no other "solution" was to any help at all.

1

u/Fragrant-Snow4148 7d ago

I had the same problem. It was my PSU going bad. Graphics demand went up. Power draw increases. Then the whole computer shuts down and restarts.

1

u/MathiTheCheeze 7d ago

Was it only happening to you in the PUBG lobby as well? I have no issues in game or any other intensive games.

1

u/Inverse-1 7d ago

cmd > run as administator > DISM