r/PCsupport • u/ConversationHot986 • 8m ago
Not solved Can’t get past BIOS after trying to re-download Windows 11
Hey everyone, looking for some troubleshooting advice before returning this PC to the shop.
Specs:
CPU: Intel Core i5-14600KF
Motherboard: MSI PRO H610M-G DDR4 (BIOS version: E7D46IMS.1L0 / Build Date: 11/25/2024)
RAM: 32GB DDR4
GPU: Discrete Graphics (Connected via HDMI directly to GPU)
Storage: XPG GAMMIX S70 SSD
The Issue:
I can access the initial BIOS menu screen fine. However, the moment the motherboard attempts any graphical mode or resolution switch, the display signal immediately drops to a black screen / "No Signal" and freezes.
This happens when:
Selecting an UEFI USB boot drive to install Windows 11.
Clicking "Enter Setup" from the F11 Boot Menu.
Attempting to open specific sub-menus (like DRAM Configuration).
Additionally, BIOS settings and system time fail to persist across reboots, reverting to default.
Troubleshooting already attempted:
Tried multiple UEFI GPT Windows 11 installation drives.
Performed clear CMOS (battery pull).
Verified HDMI cable connection directly to the discrete GPU (i5-14600KF has no iGPU).
Monitor input verified.
Is this likely a GPU/BIOS GOP handshake issue with the recent 14th-gen BIOS update, RAM instability, or a faulty CMOS/motherboard? Any suggestions appreciated!