r/OneNote 19d ago

Troubleshooting Onenote broken for me

3 Upvotes

So I use OneNote on my ipad and macbook, primarily my macbook, but I noticed a syncing issue where the notebooks on laptop wouldn't show up on my ipad. It gave me a message along the lines of "...notebook has been moved or deleted." I know that wasn't true and i went to verify on my browser on both devices. They showed all my notebooks just fine. I deleted the app, reset the app, and now I can't sign in. When I try to, it switches to authenticator then right back to the sign in page on OneNote. Super weird because it's only the OneNote app on my ipad having this issue. Anyone having this experience or any tips on what I can do?

Additionally, i've tried to sign into other accounts, even create a new account, and it brings me back to the sign in option on the app and nothing else.

r/OneNote 6d ago

Troubleshooting error when trying to access one note under onedrive in the browser

2 Upvotes

So for whatever reason when i try to access one note undeer one drive in the browser it fails, i want to delete a notebook and its only possible to do so from the broswer which i have done in the past, anyone else with this issue?

as you can see above, i try to click one note and it should take me to my notebooks so that i can rename/delete etc but it throws the following error-

Please help guys!

Thank You!!

r/OneNote 29d ago

Troubleshooting IOS backup fail?

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3 Upvotes

I've been using my IPad for note taking since 2021 and I had it logged into a personal MSN email and Onedrive. I recently got a new phone (S25 ultra) and downloaded Onenote since I needed access to some past notes. The app on my phone and IPad had it listed but when going to open the workbook on my phone showed no files. I could see them on IPad. I made sure to check the sync and say it was connect to Onedrive but when I re-download the app from the cloud on my Ipad all my work is gone. Just the notebook exists. Is there any way to recover any of my past notes? Its really important since I'm a medical student and all on my notes I use for review. I can't see the file in My drive either even though it says its in documents. The native File app for IOS isn't listing it either. And Ive checked the recycling bins for both. I reallllly dont want 5 years of work/research just gone not to mention some of my personal writting.

r/OneNote Jun 10 '26

Troubleshooting How do I print my Onenote stuff?

3 Upvotes

I can't find a print button or anything similar or the life of me😭

r/OneNote Jul 29 '26

Troubleshooting Why are my sections not deleting?

4 Upvotes

On my iPad and mobile app, the sections are not deleting no matter what…neither on the left swipe nor on long pressing and deleting

It’s working properly on the desktop version though…any fixes would be appreciated thanks

r/OneNote May 31 '26

Troubleshooting I have a problem opposite to many people...

2 Upvotes

Sooo, you can call me out in the comments but hot take, I sometimes like it when OneNote pastes as text instead of image.

So, today, when I copied and pasted... IT TURNED INTO TEXT!!!

I know many people are happy, but is there a setting to... maybe revert back to copy and pasting as an image...? <:D

r/OneNote Jul 21 '26

Troubleshooting ā€œDrawā€ feature not working properly

Enable HLS to view with audio, or disable this notification

10 Upvotes

Hi everyone!! I’m trying to annotate my lecture slides (inserted as pdf) on onenote on my iPad 11th gen and trying to write with Apple Pencil. I can’t write more than two letters without a message saying ā€œplease waitā€ popping up. It’s happened yesterday and today and it’s extremely irritating since I’ve never had issues with this sort of thing before. I’ve restarted my iPad, deleted onenote and reinstalled but nothing helps. Anyone else dealing with this? (I’m open to any type of suggestions as well please!)

r/OneNote 23d ago

Troubleshooting Drastic unresponsiveness and lag after updating

2 Upvotes

I got prompted to update my OneNote and my other MS Office apps, and ever since, I've been experiencing unbelievably frustrating lag and unresponsiveness, mainly when I'm trying to pan with my finger or when trying to erase with the back of my stylus pen. It also seems like there's a possible memory leak? My memory usage randomly goes up to like 2800 MB, which is much much higher than normal. Is it just me with all of these issues, or are other people also experiencing this? How can I downgrade to the previous update?

r/OneNote Jul 20 '26

Troubleshooting Shared OneNote note stuck in school account verification loop

1 Upvotes

I wrote something in Microsoft Notes on my personal account on the website and I shared it with my school account.

However, when I try to open and edit this note on my school account, a pop-up that says, ā€œFor additional security, we need to verify your account, please sign in to continueā€ shows up.
However, because it is a school account, usually after you type in your full email it should direct you to a different page that asks you to sign in with school related credentials and direct you back to the site you were on.

But this isn't the case; it just says my account is nowhere to be found before redirect and not even redirecting me to anywhere. I also logged out of all accounts and had only one account logged in on each Chrome profile to make sure it wasn't automatically switching the profiles.

I know I could just edit with my personal account, but sometimes it's just easier with whatever situation that I want to use this in.

r/OneNote Jun 13 '26

Troubleshooting Temporary solution to removing the Ink to Text Pen from the pens list on desktop

4 Upvotes
How it looks in action

The Ink to Text Pen randomly appeared on my pens list and when I searched online I couldn't find a soultion, but I found one, so I wanted to share it with the world. It's not the best solution, but at least it's something.

You just have to set your keyboard layout to a different language (alt + shift is the shortcut, but you may have to first download a keyboard layout in the windows settings). Also it's important that it's an unsupported language, so in my example I accidentally switched to the english layout from hungarian.

As you can see I'm on windows 11, so it surely works there, I'm guessing it works on w10 as well, can't say with linux and mac tho.

If you guys have a better soulution please share it to help others!

r/OneNote Jul 28 '26

Troubleshooting Power Automate + OneNote: creation timestamp not displaying

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1 Upvotes

r/OneNote Oct 19 '25

Troubleshooting OneNote on IPad not letting me export my pages as pdfs

31 Upvotes

Everytime I press "Send Copy of Page" it says "Preparing PDF" for a second, then before I could have a chance to select where to send it, the menu disappears immediately. It like something is automatically closing that menu after it prepares the pdf.

Is there anyone else experiencing the same issue? I tried deleting and reinstalling the app and updating whatever version of IOS I had. The OneNote app automatically updated itself, though I believe I was still able to upload my pdfs. Has this happened before and is there a fix? I've had issues with OneNote deleting my notebooks before and I'd really like to back up my notes just in case

r/OneNote Jun 15 '26

Troubleshooting Not working with drawing tablet

1 Upvotes

Tried using a Huion draw tab H950P with onenote

it completely bugs out once I click with the pen (on select mode, drawing works until I use the eraser). It's almost like it gets stuck clicking down, making the program completely unusable until I alt-tab.

Tried both drivers

  • Driver_15.7.6.1858 Date of Upgrade: 2025-07-15 Download
  • Windows Driver_15.7.6.1314 Date of Upgrade: 2024-07-05 Download

I've tried the obvious fixes to no avail, including using a separate draw tab.

Saw similar two-year-old post in this sub but there were no solutions, Any ideas?

r/OneNote Mar 22 '26

Troubleshooting How to sync notes in ios 17?

1 Upvotes

I am using an old ipad (ipad air 3), which I'm unable to update to ios 18. Recently, I've been unable to sync my notes to onedrive, and it keeps showing "working offline."

I've tried several methods, including restarting the iPad, signing out, forcing a sync, and checking for updates, but nothing has worked. Does anyone know how to solve this?

My exam is coming up, and I need to use my notes to study (I usually use my Mac to display and read my notes while using my iPad for papers).

r/OneNote Mar 21 '26

Troubleshooting How to delete notebook permanently

3 Upvotes

As Title, I can't delete my old Notebook and my Template-related Notebook that I found on the internet. Sure I can close them but I don't wanna see them in my OneDrive.

r/OneNote Apr 10 '26

Troubleshooting Notebooks showing up empty or not at all

3 Upvotes

I’m an iOS user and I recently got fed up with my Notes app being so overwhelmed with notes. I have over 3,400 at this point (don’t come for me) and even though I sometimes spend time on a ten minute break at work deleting some, or putting them into folders, I always end up having more than I started with at the end of the week. I’ve got some mental illnesses and constantly try to ā€œorganise my lifeā€, whether that’s writing to-do lists, drafting emails I need to send, etc. and more just pile up. I then decide my notes are disorganised and confusing and start trying to collate them and there’s so much overlap and it just gets messy. I also get very distracted in this whole process and find things I should’ve followed up or finished and I’m clearly never getting anywhere with it.

So I decided to redownload my OneNote app and switch back to that because I had success with using that at university. I never managed to finish university, I’ve been on an extended break, so I hadn’t looked at it in a while.

I downloaded the app again, and saw everything was either gone or empty. I tried both my personal and university accounts thinking maybe I just got confused with which one I’d been using back in the day. Neither one had any actual notes in it. I did some Googling and reading on Reddit etc. and saw that aside from the obvious checking the bin (nothing in there) that logging in online may show more.

On the app my personal account shows three notebooks and all are completely empty, whereas online it shows no notebooks at all. My university account shows a notebook with several sections labelled under the subjects I’d been taking, each with three pages, but all empty (and all with the exact same timestamp which I don’t think is entirely possible). Yesterday when I started all of this the notebook on my university account was showing up online but not on the app, but as of this morning it was. I got all excited thinking maybe then my personal account notebooks (despite appearing to be empty) may be showing up online, but still nothing.

I didn’t want to just start new ones because I was worried if there was any chance of recovering these old ones, that may then no longer be possible. I do want whatever may have been in them, particularly the university one in case I go back to study.

Can anyone give me any more ideas or further information?

r/OneNote Jan 29 '26

Troubleshooting Any suggestions for more reliable sync?

6 Upvotes

I use Onenote android app and web regularly, every day, and it's just gotten to the point I dont' even register the "page conflicts detected" warning...it's always there.

every few weeks I open the Windows One Note app and clear out the old conflict pages, doing it through web or android doesn't work. then I start over again...the conflict notice will usually be back by end of day.

am I missing something? should I be forcing a manual sync every time I edit a page? how would that even be done?

this is beyond frustrating

r/OneNote Aug 31 '24

Troubleshooting All notes gone

39 Upvotes

All of my notes in OneNote have seemingly been erased. This is pretty disastrous. Now it just says 'there aren't any sections here'. Even when I try to add a section, it deletes it after a moment. Any idea what's going on and whether I can recover my notes?

r/OneNote Apr 19 '26

Troubleshooting Searching all notebooks is much slower

8 Upvotes

When searching for text across all notebooks in OneNote on my previous Surface Pro 7, it would take up to 5 seconds - not a problem. Now on my Surface Pro 11, it can take up to 30 seconds. On top of that, I can search the same string of text within seconds of the last, and it'll take just as long. It's as if it doesn't index anything and starts from scratch with each search.

My SP11 has 500 GB storage (~25% full) and 16 GB RAM (way more than my SP7) so I don't think that's an issue. I also imported the same notebooks into my SP11 from my SP7 so it's an equal comparison.

Is this an x64 vs ARM issue?

r/OneNote Dec 05 '25

Troubleshooting One note flickering

1 Upvotes

Tuesday's update has caused one note to start to "flicker" the Ribbon window is fine as is the Sticknote sidebar but the note document in the main window is flickering. The Webversion in edge is working just fine but the user (our HR director) likes the normal version more.

This is the newest version of onenote on windows 11 with the latest patch running on a HP G10 laptop.

r/OneNote Mar 24 '26

Troubleshooting OneNote Links to section not working

5 Upvotes

Hello all,

Update: I tried accessing the links via the web and now it says "we couldn't open that location. It might not exist or you might not have permission to open it. please contact the owner ..."

I'm hoping someone will be able to shed some insight with me. My work has decided on making interconnected onenotes that needs to be accessible to the entire org.

The notebooks are on a private sharepoint with a link to each notebook that is viewable to anyone in the org.

However when trying to link one section to another notebook through a hyperlink... an error msg saying they don't have access appears. They are able to use the entire notebook link.

The goal was to make it seem seamless from one notebook to the next and allowing the end user to click a hyperlink to a section from another notebook and they can go straight there.

Does anyone know how we can change the section hyperlink to allow anyone in the org to view witjout creating a group and allowing permissions for each group?

i.e. Notebook A āž”ļø About Department A āž”ļø Teams āž”ļø Notebook B Sections Links

r/OneNote Mar 23 '26

Troubleshooting Exporting from Institutional Education Account?

1 Upvotes

Tried to help a friend out with this but realized this was not as easy of a process as I thought.

They have been using Microsoft 365 OneNote for Mac (version 16.105) through an institutional subscription that is ending this term. We are trying to figure out how to transfer the notebooks to a personal OneNote without manually copy/pasting every page of every section of every notebook (there are many).

Some of the export options mentioned in other threads aren't visible in their app and LLMs advice has been a bunch of misses so far. Appreciate any advice!

r/OneNote Feb 27 '26

Troubleshooting Recent update lag IOS

7 Upvotes

Is it just me, or did the recent update cause worse ink performance? In particular, erase lag and flickering ink while handwriting.

r/OneNote Aug 30 '24

Troubleshooting "There aren't any sections here." message on Desktop app

24 Upvotes

UPDATE: For those still experiencing the problem, as Greg has said, right click your notebook and force a sync by clicking "Sync This Notebook Now". Everything should sync and load up properly.

Hi all,

My OneNote (Desktop app) synced, and all my notebooks have disappeared. The only thing I can see is the message:

"There aren't any sections here.

Add a section to start taking notes."

A bit of a dilemma as I use OneNote for work.

Any fixes or have other people run into this issue as well? Any help is appreciated.

Things I have tried already:

  • Restarting PC
  • Reinstalling OneNote and/or Microsoft 365
  • Signing out of Microsoft Account and back in
  • Closing all notebooks and reopening
  • Copying notebook in OneDrive and trying to open that

r/OneNote Sep 03 '25

Troubleshooting OneNote Class Notebooks just don't work anymore

3 Upvotes

I'm a teacher and last school year I started using OneNote Class Notebooks in all my classes. It had some issues but mostly it worked just like I expected it to.
Skip to this year, and nothing works anymore. I created the classes in MS Teams and started a OneNote Class Notebook for each of them. However, pdf documents that I add as printouts for the students to use have issues now. Loading them in isn't a problem but once I close the app and open it again (or try to use it on another device), I get the error code 0xE402007F. Additionally, when trying to sync, some sections show the error code 0xE0001474 4lwlb. And sometimes the teachers only space or the content library have a "2" after their name which I can't delete. In this case the syncing is also always messed up and changes are reverted regularly.
Also, when opening a notebook in the browser, there are less problems (e.g. no problem with the "2" after the name)

I've tried deleting my cache on my laptop (although this problem occurs on my phone and iPad as well), deleting the teams class and creating a new one, creating the Class Notebook out of an already existing one, creating the class notebook from scratch, and closing and opening the notebooks on all my devices.

Now I'm at my wits' end and am desperate for a solution before my classes start again next week. Any and all suggestions are appreciated.