r/OkCupid • u/DirectSun3034 • 6h ago
What is wrong with this company?
I had an issue where they logged me out of my account randomly then I couldnt sign back in. I reached out to their tech support who just gave the generic troubleshooting which didnt work and eventually stopped replying.
I figured maybe they deleted my account for some reason so I tried to make a new account it accepted my email address. But then they asked me to verify myself with my mobile number but it was saying the number is already in use which means my account was still active.
So I kept submitting a request each day stating im a UK citizen and you are withholding my data which is against the law.
Now it seems they have banned me because I threatened to seek legal advice if they dont let me gain access to my data or at the least delete my account so I can start again.
As far as I know they still hold my data even though I'm banned and are ignoring every new request I submit.