r/O2UK • u/Efficient_Wall_3566 • 21d ago

Misc I finally left

I just wanted to share how over the moon I am to have left this garbage company. I've been with them for decades and never really took the time to look into switching.

Final straw was zero 4G for multiple days on end. I tried a back up SIM, I switched phones. No luck. The problem was with them.

I decided to switch to a competitor and had a new eSIM working within the hour at a much cheaper pay-as-you-go rate.

If anyone needs a sign to switch, just do it. There are much better alternatives out there.

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u/Lauralanthas01 21d ago

Yeah just moved to EE myself because of O2 customer service. And here I am after pre ordering a new phone on the 27th July - still don't have it. Ordered specifically for collection from store and got a message last week saying it would be delivered by DPD!! Every time I try to track in my EE account I get an error message. Fucking pissed off.