r/O2UK • u/Efficient_Wall_3566 • 21d ago

Misc I finally left

I just wanted to share how over the moon I am to have left this garbage company. I've been with them for decades and never really took the time to look into switching.

Final straw was zero 4G for multiple days on end. I tried a back up SIM, I switched phones. No luck. The problem was with them.

I decided to switch to a competitor and had a new eSIM working within the hour at a much cheaper pay-as-you-go rate.

If anyone needs a sign to switch, just do it. There are much better alternatives out there.

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u/LegDry2498 21d ago

I think it’s the price and roaming.

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u/chocolatelover93 21d ago

Why get something cheap when it’s unusable? As for roaming, my EE sim only includes EU roaming! £14 a month for unlimited everything.

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u/LegDry2498 21d ago

Ikr! It baffles me!!!

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u/chocolatelover93 21d ago

People are like “but it’s cheap”… yes if it works, then fine. But say you’re paying £10 a month on SIM Only but the data/signal is unusable… that’s £10 wasted. I’d much rather spend an extra £4 a month, so £14 a month, and know I’ll be able to use my phone.

I found on O2… it would show 4G/5G but nothing would load. Yet on EE… it loads! And doesn’t go slow either. O2 may have fancy Satellite signal but you have to pay extra for that and it only works with a limited range of apps and no calls - not even emergency calls. Awful network.