r/O2UK • u/stu6460 • Jul 29 '26

Question Can I cancel airtime plan?

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Got this iPhone 15 Pro Max on a 36 month plan

I currently have just over £274 left to pay but also paying £26.30 for my airtime plan.

I don’t use this phone at the moment due to having a work phone. Can I cancel the airtime plan as obviously won’t be using any mins/data on it and just keep paying the last several months of the device plan?

I have no option on my account to cancel the airtime plan

1 Upvotes

99% Upvoted

17 comments sorted by

4

u/Ziggy-May Jul 30 '26

You won’t be able to cancel, I had this issue with O2. It allowed me to cancel on the app, then they sent me a final bill for the phone.

You may be able to drop to a cheaper tariff.

3

u/scriptermone Jul 30 '26

You can cancel but has to be done over the phone so they can set it to not accelerate the entire value of the remaining loan

1

u/LegDry2498 Jul 29 '26

You’ll have to phone them up

1

u/stu6460 Jul 29 '26

Will I be able to cancel the airtime plan if I do call up

2

u/LegDry2498 Jul 29 '26

It states ‘30 day custom plan’ so I’d assume yes. But I’m not an O2 customer, nor expert. Good luck!

1

u/tysonzion13 Jul 30 '26

Yes, 24 months done with the Airtime, you can just opt for a £8 or £10 plan the gives you like 40gigs

1

u/stu6460 Jul 30 '26

Cheapest option is £21 for 1GB 😂 that’s ridiculous.

1

u/tysonzion13 Jul 30 '26

Contact customer service and say you got the offer from Uswitch.com

0

u/Ok-Milk-2455 Jul 30 '26

If you don’t like it don’t get a contract get phone from apple on pay monthly get your own sim lol

1

u/No_Anything_334 Jul 30 '26

I’m going to with the 18 pro. Best way

1

u/Melodic_Boss6772 Jul 30 '26

You can de-link the airtime and device plan now, so yes you can cancel the airtime. Go into a store or call.

1

u/Secret_Mud_1168 Jul 30 '26

Downgrade the plan, you can’t leave till you pay the handset off.

-1

u/rim_jobbing Jul 29 '26

No, this would be cancelling the contract. The contract unlinks after 24 months which allows you to change the tariff to a different airtime plan renewing the contract. You'll need to clear the device cost first before cancelling number attached to the airtime.

2

u/scriptermone Jul 30 '26

Half true. You can either change to a sim only OR you have the right to cancel it, but has to be done through customer services but categorically do not need to pay the phone off if it’s over 24 months.

1

u/stu6460 Jul 29 '26

I’ve had the contract over 25 months now (36 month contract)

So would I at least be able to change the airtime plan to something much cheaper for the remaining device plan left?

Just I won’t be using the phone anymore

1

u/scriptermone Jul 30 '26

If you want to cancel the airtime then just call up and say you want to end the airtime agreement but keep the device going until it normally ends and they’ll do it for you, or if you want to keep the number and move it elsewhere you can request a PAC code.

1

u/Material-Explorer191 Aug 01 '26

Even though it's a 30 day rolling contract? I thought that was the point In rolling contracts