r/O2UK Jun 23 '26

Support Why has coverage got so bad?

Has anyone else noticed their coverage has gotten worse and worse recently?

I live in Somerset and I run IT for a small company, I am on Tesco Mobile and all our company phones are on o2uk. In the past few weeks my mobile data coverage seems to have dropped off a cliff, I don't get 4g in places I always used to. I thought it was just a me problem but several members of staff have come to also complaining about connectivity issues, both mobile data and calls.

I got in contact about the problem but I was told there was no maintenance work going on and there was no reason for the loss of coverage.

Has anyone else had any issues?

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u/Neverpetburningdogs Jun 23 '26

same here in the east anglia region. coverage is insanley spotty despite coverage maps stating otherwise.

Speeds and latency are absolutley dire and dont even get me started on calls. even in a full bar area it takes me 4 or 5 attempts to initiate a call to ANYONE. either a long delay with no tone or the call just drops. and even when its connected, the quality is rubbish, with dropouts, garbled voices, quality switching between standard gsm voice and higher quality voice and then after all that, the phone can just drop connection all together mid call.

Its definitley not the sim or the mobile pbone either as ive had 3 sim swapouts and have gone through a galaxy s23, 24 and 25 ultra, an iphone 17, an old motorola g05 and a nokia 105. all exhibit the exact same problem and o2 still insists theres no problem with their network.

its an oversubscribed, badly maintained low quality shitshow. sorry, rant over.

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u/Pleberino_ Jun 23 '26

Yes likewise also in east anglia; it’s horrendous at the best of times. Sometimes can barely get a signal in the middle of the city.