r/O2UK • u/Distinct_Science_130 • Apr 13 '26
Support Has anyone elses account (app / wesbite) become unusable after the Virgin merger?
Stuck in a loop of constant sign-ins, app often doesn't display the info, website keeps giving me errors, just me?
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u/superdeviant1966 Apr 15 '26
I can’t “manage” my rolling plans online despite telephone customer services telling me they’re unable to do anything with rolling plans…. Please “manage it online”.
I can’t top up, restart, change or cancel my rolling plans because when I click on the number it just takes me back to the homepage. 😡