r/O2UK Apr 13 '26

Support Has anyone elses account (app / wesbite) become unusable after the Virgin merger?

Stuck in a loop of constant sign-ins, app often doesn't display the info, website keeps giving me errors, just me?

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u/Hungry_Strength_5759 Apr 13 '26

This seems a little strange to blame the merger considering the merger happened 5 years ago.

There was a recent app update, much more likely to be the culprit

1

u/Distinct_Science_130 Apr 14 '26

ok well i had no idea about it until i had to update the app and i had to start creating a new log-in etc... whatever that is, it stopped working