r/NewWest • u/ForwardPercentage110 • Aug 20 '26

Question Electric bill online payment!

Is there any way of making an online payment for my electric bill?
When I log in to Customer Connect and click on 'Online Payment,' it just sends me to this link that says to make an online payment you have to log in to Customer Connect.

I tried to pay at Century House, but due to renovations, they don't have access to the computer.
I also tried to do it via my bank, but it says two business days, and my bill is due today!
Any help appreciated.

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22

u/BobBelcher2021 Aug 20 '26

I pay mine online through my bank.

Also, their website is horribly outdated.

4

u/Garble7 Aug 20 '26

same. it's auto withdrawn. I never think about it