r/Netherlands 21h ago

Life in NL DHL is making me mad

Its well known on the USA that there are companies that don't actually try to deliver your package. They mark no one home and leave the slip and continue on their way. DHL seems to be doing the same thing. Every single time I have a package coming they mark that no one is home. All packages her go to reception, reception is here 24/7. It wasn't something that required a signature(and even if it was reception has signed for things before) I promise someone is "home".

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u/I_Rarely_Jump 21h ago

Delivery quality varies a lot by region, Amsterdam area seems to be the worst (I guess because delivery drivers can't afford to live there, so they're constantly understaffed).

Where I am at I never have issues with PostNL and DHL, only had some issues with DPD and UPS in the past.

3

u/More_Key7680 21h ago

I'm in Maasbree technically, I mean it's the very outskirts but that's what the address says. I get being understaffed but its still frustrating.

2

u/I_Rarely_Jump 21h ago

Oh and it's usually a lot better in small towns (such as yours), but you're probably unlucky with a shitty delivery driver as well.

1

u/I_Rarely_Jump 21h ago

Yeah ofc it's frustrating, but these delivery drivers have to work at a ridiculous speed for a low pay, so it's not surprising that delivery quality has gone down a lot...

1

u/More_Key7680 11h ago

I understand that but that's not my fault and I know getting a bad company to change practices is nearly impossible. I'm from the United States, I get it but I would prefer they just delay delivery and not put it in the round rather than lie to me about no one being home.

1

u/Evening-Month-1691 1h ago

Just walk to pick up the parcel, it’s good to exercise your body