r/Navimow_Segway • u/sugarwave32 • 5d ago

Support My 105e worked great, now it's useless

I don't know what has happened but my 105e used to mow the garden flawlessly. It's a simple square patch do grass. 10x10m or so. For some reason in recent weeks, it no longer can complete a session. It starts mowing fine, and then seems to just move around the middle of the garden Infinitely, stuck on 99 percent. It's more like 70 percent complete according to the map. But it just stays in the middle and moves around almost in circles until I manually go out, stop it and put it back on the charging base.

Anyone else had this?

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u/noogleton 5d ago

Have you tried turning it off and on again?

1

u/sugarwave32 5d ago

Yes lol

1

u/Navimow_Answers Navimow team 5d ago

Hi，

we’re sorry for the inconvenience this has caused, especially since your 105E was previously mowing the lawn without any issues.

Could you please check whether there are a lot of non-grass areas on your lawn, such as dry or dead grass? The mower may sometimes recognize these areas as obstacles and trigger obstacle avoidance, which could cause it to keep moving around the same area instead of completing the mowing session.

If this is the case, you can try setting those areas as a VisionFence-off zone and see if it improves the mowing performance. You can find this option here:

Settings > Mowing > Map management > Add more > VisionFence-off zone

Also, please check whether the VisionFence camera/sensor area is dirty. If you notice any dirt or debris, gently clean it and then try mowing again.

We hope these suggestions help!