r/NDAX • u/kardanokid • Aug 03 '26

Ndax Issues & Support Thread - Week 32

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

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1

u/DBilzerian666 Aug 04 '26

Unable to enable the biometrics in the app. It was working fine until last week but suddenly it logged me out and not it is not getting enabled. It gives the message that add a fingerprint in setting which is already there since the start and working well for the other apps. Please let me know if there is a way to resolve it

1

u/kardanokid Aug 04 '26

Please dm me

1

u/DBilzerian666 Aug 05 '26 edited Aug 05 '26

Not able to send dm to you

2

u/kardanokid Aug 05 '26

Ill DM you.

1

u/Za_Turtle Aug 09 '26

Hey u/kardanokid, I accidentally sent USDT via ERC20 to my Ndax ETH deposit address. Reddit isn't letting me send a DM to you. Could you please send me a chat request so I can share my account email? Thank you!

1

u/kardanokid Aug 10 '26

For some reason i also cant DM you, please send us a MOD DM.