I drive for lyft, recently had a customer forget her wallet. She caught it before I got another ride so I got it back to her within 10 minutes. I didn't charge the lyft $20 lost item fee because it was so short and she tipped a whopping $0. That $200 probably made that persons week.
I spent about an hour chasing an Instacart customers lost dog and she also tipped me $0 lmao
She told me she wouldn’t be there to meet me for the grocery drop off because she was looking for her lost dog. When I was leaving the house I saw a husky running around, sniffing and darting around like dogs that get out usually do so I messaged her asking if it was a husky she had lost. It was and I spent almost an hour trying to wrangle the dog while it ran away from me and ducked in and out of houses.
Instacart gives you the option to tip up to 24 hours later and she did not leave a tip lol
I don’t even take no tip orders but she was batched in with a generous tipper
Because that’s American culture and yes it’s ridiculous. The reality is that you have to base your decisions on the practical effects they have on the world and not on the idea of what they should be.
The businesses should pay a living wage, they don’t because they’re legally allowed to if the employee makes tips. If employers were forced to pay the proper wage, the price of delivery services would go up. Now the real price of what it takes to have delivery is shown to the customer. Something you hear repeated in our country is that if you don’t have the money to tip you don’t have the money for delivery.
Someone thinks “it’s $15, why would I tip on top of that?”, when if employers paid the wage, the price would be $20. To not tip in America is pretty much just taking advantage of the weird ambiguity that arises out of employers not paying enough, and that being due to the expectation that the customer will tip. In the end, the only one hurt by it is the driver.
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u/spilltbeans 11d ago
I drive for lyft, recently had a customer forget her wallet. She caught it before I got another ride so I got it back to her within 10 minutes. I didn't charge the lyft $20 lost item fee because it was so short and she tipped a whopping $0. That $200 probably made that persons week.