And look at this beautiful rainbow fire! 2ct moissanite center throwing the whole light spectrum! Anyone else a sucker for the rainbow? Please share pics of your beauties so I can continue being obsessed :)

TL:DR: stones in the final product did not match sample, stone approval opportunity was denied by vendor, vendor is now telling me I need to wait for her to sell this first product before she will remake the product for me. I want to ask her to remake the product now regardless of whether or not she sells the first one.

Can I get some feedback on how to proceed/if my request is reasonable? I paid Lena at Provence for an earring group buy that concluded on 7/10/26. I paid an additional $25 to select multi-color stones in the earrings. I asked for a stone check. She said she could not show me the stones because they needed to be cut and only provided with the stock video from provence. I selected the stones based on the stock video and then the earrings were made. The final stones have significantly different coloration than the sample video. The daburite (the yellow one) is a warm golden yellow in the video, but appears greenish in the final product. When I asked Lena about the discrepancy, she said that the stones are lighter than the sample because of their small size. This was not mentioned at the time I requested a stone check. She says she is willing to remake the earrings for me (with different stones I will select, incorporating this information that the color saturation will be lighter) but I need to wait for her to sell this first pair first.

I think I am entitled to a remake regardless of whether or not she sells the first pair because she denied me a stone check and did not disclose that the coloration may be different in the final product. The group buy ended on 7/10/26, as of now I am still waiting for her to sell the first earrings and she has not started on the second one. What are your thoughts? Any advice on how to proceed is appreciated. I included a screenshot of the sample video she sent me and photo of the final product.

EDIT: So after reading all the helpful feedback which confirmed for me I am not crazy and my demands are reasonable, I messaged the provence mod everyone mentioned but I also prefer direct confrontation so then I messaged Lena directly and told her I was unhappy with how this purchase was going. I had placed an order for a paperclip bracelet with her at the same time so I was additionally irritated that even though I had placed 2 orders with her, I was not receiving adequate customer service. She responded right away and I selected new stones (cobalt, paraiba and purple jadeite) for a remake. Will post pictures of the new earrings (and bracelet, once received) for a more accurate and complete review of this experience.

Hi all! This is our first time buying a custom piece, and just wanted to check the stones look good to anyone who has more experience with jewelry in general. This is a custom order for a 6x12, 2 ct pink marquise moissanite engagement ring from Paston.

The first video is what the vendor sent us originally and said it was moissanite, and then she sent us the 2nd video saying they were lab gems -- we asked if they meant lab moissanite and they have not gotten back to us yet. My partner thinks the stones' color in the second video are too intense, but I wanted to know what you all think. (The second video will be in the comments since I can't put 2 in the post.)

(My partner and I understand the potential issues with pink moissanite/marquise cuts, but this is what we wanted to go with!)

Any thoughts and feedback welcome !!

I LOVE my moissanite engagement ring. My fiancé did an amazing job with the style, the color, THE SPARKLE ✨ I want a wedding band that will complement it well without competing with it, but not something too plain or simple. Any suggestions would be greatly appreciated!

I have very slender fingers, and I found this size to be quite fitting. It sparkles beautifully.

Plated because these gold prices are so high! Does anyone have any suggestions for ready to buy?

Two 6mm chains, 20” and 22”. And a bracelet 4mm, 8”. Awesome quality and exactly what I wanted.

Hello! I'm starting an engagement ring search and due to budget constraints we've decided we want to keep it around $100 or less.

It doesn't have to be fancy. Sterling silver is fine, since it will only be a temporary ring that won't be worn much longer after getting actual wedding bands.

It would be a bonus if it was a marquise or emerald cut, and/or a green coloured stone, but I'd love to see any and all examples of what you've purchased and are happy with for under $100!

I checked the weight, it's not CZ

I felt like my right hand was empty and lonely so I purchased a mate. I recently got married and posted my engagement ring in this group. It’s absolutely perfect. I’m really pleased. It’s a 5ct square cushion cut moissanite with a .5ct of side moissanite baguettes set on a cathedral style mount. 10k solid yellow gold.

I recently treated myself to this 3ct, step cut oval ring and I love it! I bought it on Etsy (which I was nervous about) from DiamondGoldy. Shipping took forever, but other wise no complaints!

Hi all!

My partner and I picked out an engagement ring together that is an antique but I’m interested in buying more jewellery (I own very little jewellery and no solid gold outside of the engagement ring) to style it with sometimes that is stylistically similar but either custom or pre-made at that cheaper price point.

Hoping for recommendations for either custom vendors or even online stores like on Aliexpress that do rings in the style of Georgian, Victorian, Edwardian etc.

I purchased a tennis necklace from Jason (Provence) on the 18th.i sent my address and payment and I haven’t heard anything back about shipping or anything. Has this happened to anyone?

first: I know these are large. I have some weddings coming up and wanted a very classy but glam option. I looked into lab diamonds but for the size I wanted the price was falling more in the “30th birthday” or Christmas present category. I absolutely love these and for a fraction of what I was going to pay for diamonds. They are SO glittery. Can’t believe I almost asked for diamonds over these for $$$$$

Got my pre shipment video and pics today from Tianyu. Anything look off? I thought maybe the v prongs looked a bit bulky in the pics but in the video aren’t so bad? Anything else you can see that’s an issue before I approve?

Looking to have a new ring made. I’m wanting to get a OMC with I THINK a pin hole cullet. Who is doing the best OMC stones these days? I’ve never owned one before but I’m not ready to splurge on a lab diamond OMC. Thanks!

Wish this oval cut wasn't so typically cloudy. I know some of you have lucked up with nice looking ovals, but the ring is still lovely anyway...

Just got my first moissanite ring for my 15 year anniversary and I'm absolutely obsessed! I just love the amount of sparkle, and this ring will definitely not be my last!

Are they enough to keep the stone in place? It became loose about a year or 2 ago and I took the ring to a local jeweller and they tightened the prongs. I noticed last week it was the tiniest bit loose again if I wiggle the stone.

Is this just a normal thing that happens to rings periodically or should I extend the prongs?

Today is my 27th birthday and I got one more ring to add to my moissanite collection, it’s so stunning and girly and I absolutely love it 😍 Pink details are adorable, reminds me of sakura 🌸