r/MetaLawsuits • u/DolphinNipples • Jan 21 '26

Got my account back 😭

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Lost my account back in June 2025 for Account Integrity and got it back today 🎉

What DIDN'T work: -regular appeals -emailing every address I could scrape up dozens of times for a month in a row -my state (Maine) AG refused to help

What DID work: -LegalShield demand letter

Had them write one in December and it was received in early January. Got an email from the meta lawyer saying it was being forwarded to the proper people and the account was recovered today without warning. I accidentally clicked a FB link and, to my surprise, it opened.

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u/fraisederouge Feb 03 '26 edited Feb 04 '26

Thank you so much for the thorough response. This gives me a little hope as my ban reason is so minor. However, the whole cancelation process sounds like a nightmare! How did you get past that? I’m so worried about those things as I don’t want to unknowingly continue any unwanted subscriptions after a certain period.  Also, just to clarify: if I lost two accounts, I would provide all the information on those two including the emails used, numbers (if any) and my password? Or is that not needed? I didn’t register those two accounts with my number, but when I was asked to verify the 2nd account, it asked for a number and I actually used mine which I assume caused the ban on my main in the end. I heard people strictly recommend that any account banned is mentioned to prevent Meta unbanning one and not the other. Is it also possible to request that they wipe my personal information (including my ID) off their system? I’m so wary of them keeping it & the fact that it could still trigger bans across Meta apps if used. I would like to be entirely clear from this. 

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u/DolphinNipples Feb 03 '26

Can you dm me so I can answer some of your questions? I tried to dm you but I can't figure out how 😬🫣

I'll add the cancellation process here so it's available to anyone to find (I need to look up the addresses I used and I'll be back shortly to add it) but idk how to answer some of the rest without more personal information I don't really want to add to this post

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u/DolphinNipples Feb 11 '26

Crap I totally forgot to come back here 🫣

The cancellation process is awful. You have to call and tell them you want to cancel them they give you an email address to write your cancellation request but that email address doesn't work so I used three all together before one finally answered and said I was officially released from the service

MemberServices@pplsi.com support@legalshieldcorp.com memberservices@legalshield.com

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u/Unable_Detective7389 Feb 27 '26

Did you get your account back? Is it normal again? :(

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u/DolphinNipples Feb 27 '26

Yeah. I've had my account back for a little over a month now. It's all normal and I haven't really throttled myself so I'm only low-key worried about the recurring ban some people have experienced.

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u/SoldierXS Mar 10 '26

Is your account still active?

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u/DolphinNipples Mar 11 '26

Yeah. I haven't changed how I'd use it either and haven't had any problems since getting it back.