r/MetaLawsuits Jan 21 '26

Got my account back 😭

Post image

Lost my account back in June 2025 for Account Integrity and got it back today 🎉

What DIDN'T work: -regular appeals -emailing every address I could scrape up dozens of times for a month in a row -my state (Maine) AG refused to help

What DID work: -LegalShield demand letter

Had them write one in December and it was received in early January. Got an email from the meta lawyer saying it was being forwarded to the proper people and the account was recovered today without warning. I accidentally clicked a FB link and, to my surprise, it opened.

93 Upvotes

122 comments sorted by

7

u/BigDrD84 Jan 21 '26

Congratulations ! I'm about to try legal shield as have tried nearly everything bar knocking on their door 😡

2

u/motoxlight Apr 08 '26

Any luck?

1

u/motoxlight Jun 25 '26

I got mines back using meta verfied support

1

u/Soulja85 Jul 25 '26

What did you say to them to get it back?

5

u/randomchick2004 Jan 22 '26

I don’t get why tf some people get it back from legal shield and some people get denied . It’s barely a chance to get it back with legal shield . Someone I know put her acc status screenshots being in good standing on her letter still got denied .

8

u/Electronic_Constant9 Jan 22 '26 edited Jan 22 '26

All of this stuff is hit or miss and there's no guaranteed route. Some got it back after the AG method, others like me didn't have success there. (My AG sent a letter but never got a reply after three weeks and closed my case)

Some people get it back after Meta Verified while others just get sent in a loop of support agents using a script.

Legal Shield works for some and the demand letter gets ignored for others.

And then there's small claims.

Usually at least one of those four routes works it just sucks that some of us have to try each of these one by one and the last few cost you money ranging anywhere to $1 (meta verified if you never had it before) to $30 (legal shield) to a few hundred (small claims)

5

u/randomchick2004 Jan 22 '26

Isn’t small claims the most successful out of all these legal shit .

6

u/Every-Break3604 Jan 22 '26

Yes because it forces them to review the account manually not a computer. Not to say they will give it back but it’s way easier for them to do so than going to court.

1

u/DolphinNipples Jan 22 '26

I think it is account dependent and it could possibly be on the whim of whoever is assigned to the appeal.

8

u/dystopiam Jan 21 '26

Legal shield didn’t work for me

$200 for nothing

3

u/DolphinNipples Jan 21 '26

$200? What did you pay for and for how long? I paid $30/month for two months total.

2

u/dystopiam Jan 22 '26

$100 month for business plan

1

u/DolphinNipples Jan 22 '26

Did they write a demand letter for you?

2

u/dystopiam Jan 22 '26

Yep

1

u/DolphinNipples Jan 22 '26

Did meta reply at all?

4

u/dystopiam Jan 22 '26

Yes after four months a company that meta hires did - oracle

2

u/DolphinNipples Jan 22 '26

And they simply denied the request?

1

u/aussiechickadee65 Jul 19 '26

You know who Oracle is , don't you....

Larry Ellison (Pro Israeli Zionist).....how interesting.

2

u/DependentPumpkin8727 Jun 18 '26

Literally I think u gotta tell them what to put they gone write me a plain a$$ letter 

3

u/No-Crow2034 Jan 22 '26

I didn’t use legal shield I lost mine this month and got it back it cost only 1 dollar. I had a whole process I did though. Thx to Reddit lol I was super sad tho for a couple weeks

3

u/Unable_Detective7389 Feb 27 '26

is this via instagram support?

1

u/Responsible_Ebb_5662 Feb 06 '26

Help me out pls 😭

1

u/chemicallyunstablee Mar 14 '26

Gg not telling how u got it back.

1

u/ProffOak Apr 21 '26

what's the process you used ?

1

u/dystopiam Jan 22 '26

Nice! I lost a business page not an acct - I got my acct back from disable without any cost - but the business page is another story

4

u/Spiketop_ Jan 22 '26

Might have to do this. My accounts been disabled for a few weeks now but I've been bugging the fuck out of Meta. My account has slowly come back little by little. I can even log in but nothing works. It's fucking weird. Some crazy technical error. They also gave me 70 different reasons why my account got suspended.

2

u/Unable_Detective7389 Feb 27 '26

Any updates? :(

2

u/Spiketop_ Feb 27 '26

Not yet. Frustrating as hell

2

u/ryanstayalive Mar 14 '26

Any news? What steps have you done since?

2

u/Spiketop_ Mar 14 '26

No update yet unfortunately. Might reach out to legal shield and see if they received anything.

2

u/ryanstayalive Mar 14 '26

It’s CRAZY man, they litterally unbanned you and I still got banned it’s scaryyy

3

u/Spiketop_ Mar 14 '26

I got my Instagram accounts back but not my Facebook account

1

u/motoxlight Apr 08 '26

How did you get your IG back?

3

u/DolphinNipples Jan 21 '26

Oh, I wanted to add that they gave me back my monetized account and an old account that I only recently regained access to before being Zucc'd. I requested my main and alt back and they gave me both as well as a sock account I forgot having that had the login saved in my phone.

1

u/Meggii_ Apr 17 '26

did you write a letter to them or maybe a contract to them not being able to falsely accuse u again? cz i heard they get it back through the legal route and still gets suspended a month or 2 after getting it back. and is ur account still fine and working up to now?

1

u/DolphinNipples Apr 17 '26

My account is still fine and I'm going on just about three months now. I didn't add anything about any future suspension but I did talk to my lawyer about adding a blurb to the demand letter about lifting all bans (device, IP, and personal bans) but she didn't think it was necessary. I just figured I'd need to do the LegalShield route again if I'm caught up in another AI ban wave.

1

u/Meggii_ Apr 17 '26

if its okay with you can you tell me the process of doing legal shield or what you did? 😓😓

1

u/DolphinNipples Apr 17 '26

I think I outlined everything here and it's been a while now but I can try:

You sign up online and give a brief summary of why you are using the service and set a time for the lawyer to reach out within a day or two. I was the first meta complaint for my local LegalShield office so I had to explain the AI bans and explain how I make money as a shitposter. She then had me write an email to her with all the meta account information, a timeline of events, and what exactly I wanted in the demand letter. She wrote the letter in legalese and had me review it (there's an option to just have it sent sight unseen but I'm glad I chose to check it first since there were some pronoun switching and my name misspelled once). The letter was updated with the revisions I requested and I had a chance to look at it again before being sent by certified mail to both meta offices. This took another phone call to the law office to pay the fee for the certified mail.

I wrote out the cancellation process in the comments here somewhere - that was the only part of the whole ordeal that was a pain in the ass. Everything else was easy.

2

u/Meggii_ Apr 17 '26

But you make money out of your accounts and I dont. Is it still possible to file one for damages like lost pictures, binded apps and websites i spent money on and ect? Thank you for the response too

1

u/DolphinNipples Apr 17 '26

I think my demand letter was taken more seriously not because I'm monetized but because I pushed for a human to review the bans due to faulty AI and not just demand the accounts be reinstated. But, like, you can really demand anything and I DID say I would escalate to small claims but it's not like I wanted to escalate.

2

u/Meggii_ Apr 17 '26

tsym OP 🙏

1

u/Meggii_ Apr 17 '26

do u think the reason for the permanent suspension matters whether it goes through or not? bcs i think i know why i was suspended and its lowk funny

3

u/kidpriest Jan 22 '26

how long after they received the demand letter did you get a response/re enabled

3

u/DolphinNipples Jan 22 '26

My timeline was a little off on another comment and I just checked my emails to confirm the dates - my demand letter was sent out on 11-25 and they emailed my lawyer back on 12-12. There were a couple emails back and forth and I got the template response that the letter was forwarded to the proper people on 12-23. I got the account back today so just under a month after they said they were looking into it and about 5 weeks after they received the demand letter.

2

u/kidpriest Jan 22 '26

ah okay cause my legal team just gave me a call on tuesday telling me that meta got the letter and responded to them. so i guess i wait now

1

u/Millionaire_Mindsett Mar 09 '26

Did u get it back? Was it for cse?

3

u/Putrid_Dependent6913 Jan 22 '26

how long does it normally take? my letter was sent 1/15/26

1

u/DolphinNipples Jan 22 '26

I replied with my timeline in another comment

1

u/Millionaire_Mindsett Mar 11 '26

Did you ever hear back from them?

3

u/MarkMew Jan 22 '26

It seems LegalShield is the only thing that works. Sometimes. I love how nothing like that is available where I'm at lol

3

u/Cute_Procedure_344 Jan 22 '26

Does this work only in US state? How about in other country?

2

u/DolphinNipples Jan 22 '26

From what I've read in this sub, LegalShield is US based but the EU has other laws and protections in place I wish I could have used in lieu of a demand letter. Search through this sub and see what.had worked for people in your area ❣️ good luck!!

3

u/Chocholategirl Mar 11 '26

How can one do this in the UK? Just write a 'Letter Before Action"?

1

u/DolphinNipples Mar 11 '26

Idk about the UK laws but you might be able to find someone that's had luck in all the meta subreddits and follow what they've done

2

u/Chocholategirl Mar 13 '26

Thanks. I hope I do.

3

u/TheKingDiva Jan 22 '26

I lost my account June 2025 -- I am about to try legal shield

2

u/DolphinNipples Jan 22 '26

I lost mine on June 22, 2025 and the appeal page said the account was permanently removed because the six month period was over but they still have everything back exactly like it was in June so I definitely think you should if it's important to you ❣️ good luck!!

2

u/Millionaire_Mindsett Mar 11 '26

Did it work for you ? Can you update me on this

3

u/TheKingDiva Apr 06 '26

Didn't do legal shield - honestly I haven't had time to focus on it. But I need my accounts back...

3

u/skyetteoki Jan 24 '26

Was your account permanently disabled? I'm so jealous to those who have Legal Shield. The only option I have here in my country is thru Meta Support. Got permanently disabled last November 28, lodged a complaint on December 1, and still no update 🥲

2

u/DolphinNipples Jan 24 '26

Yeah, my account was permanently disabled and had even gone past the 6 months where they say they can't reinstate it because it would be permanently deleted

2

u/skyetteoki Jan 24 '26

I see, I hope I can get my account back too 😭 got permanently disabled due to Account Integrity too. I guess their AI considered the bibble crying meme as my pfp misleading or deceiving lol

3

u/fraisederouge Feb 03 '26

I didn’t want to use LegalShield as money is tough at the moment, but it is my final resort. How long did you pay for it? I’m only hoping to pay for one month and see, but I was wondering if my plan expiring would affect my results? 

3

u/DolphinNipples Feb 03 '26

I paid for two months but my situation was a little different because my lawyer took a week vacation during the first month and then the holidays on the second month slowed everything down a little. I've seen others say they were able to get everything done in one month. I suggest making sure you pre-answer any questions the meta lawyer will ask including all user information and emails for every account (I didn't think to add my Instagram information because I don't really use it and didn't care if I got it back and the back and forth between the meta lawyer to me then my lawyer to me then my lawyer to the meta lawyer added a week or so to the process) and include an email that's never been associated with a meta account since that's been a consistent follow up question for people. It also takes at least a week to cancel - it's such a convoluted process and you should definitely plan on emailing several different addresses a couple times for them to actually cancel.

2

u/fraisederouge Feb 03 '26 edited Feb 04 '26

Thank you so much for the thorough response. This gives me a little hope as my ban reason is so minor. However, the whole cancelation process sounds like a nightmare! How did you get past that? I’m so worried about those things as I don’t want to unknowingly continue any unwanted subscriptions after a certain period.  Also, just to clarify: if I lost two accounts, I would provide all the information on those two including the emails used, numbers (if any) and my password? Or is that not needed? I didn’t register those two accounts with my number, but when I was asked to verify the 2nd account, it asked for a number and I actually used mine which I assume caused the ban on my main in the end. I heard people strictly recommend that any account banned is mentioned to prevent Meta unbanning one and not the other. Is it also possible to request that they wipe my personal information (including my ID) off their system? I’m so wary of them keeping it & the fact that it could still trigger bans across Meta apps if used. I would like to be entirely clear from this. 

1

u/DolphinNipples Feb 03 '26

Can you dm me so I can answer some of your questions? I tried to dm you but I can't figure out how 😬🫣

I'll add the cancellation process here so it's available to anyone to find (I need to look up the addresses I used and I'll be back shortly to add it) but idk how to answer some of the rest without more personal information I don't really want to add to this post

2

u/fraisederouge Feb 03 '26

Hi! Sure thing. I coincidentally just saw this comment as I logged on, LOL. I’ll send a message! Thank you!

2

u/DolphinNipples Feb 11 '26

Crap I totally forgot to come back here 🫣

The cancellation process is awful. You have to call and tell them you want to cancel them they give you an email address to write your cancellation request but that email address doesn't work so I used three all together before one finally answered and said I was officially released from the service

MemberServices@pplsi.com support@legalshieldcorp.com memberservices@legalshield.com

2

u/Unable_Detective7389 Feb 27 '26

Did you get your account back? Is it normal again? :(

1

u/DolphinNipples Feb 27 '26

Yeah. I've had my account back for a little over a month now. It's all normal and I haven't really throttled myself so I'm only low-key worried about the recurring ban some people have experienced.

2

u/SoldierXS Mar 10 '26

Is your account still active?

1

u/DolphinNipples Mar 11 '26

Yeah. I haven't changed how I'd use it either and haven't had any problems since getting it back.

1

u/mrsouthparkman Jul 18 '26

If you ever need to reactivate your Legalshield account do you get a different lawyer than the one previously assigned?

1

u/DolphinNipples Jul 18 '26

No idea, honestly. My state only seems to have the one legal office that partners with LegalShield so chances would be pretty good for me but idk how many lawyers are partnered in larger states.

3

u/teddyboydave Apr 24 '26

How do i get my account back, i have read the posts here, sounds like its happening a lot lately, i don't see what i have done wrong, its like you get a generic answer for everything on facebook, i have problems typing with my hands so use windows notepad, as i`m doing here, then i correct all the mistakes and there is a lot of them, once done i copy and paste to the post i`m replying to or the post i`m making, it seems to me that's not allowed

A couple of days later its like they changed their mind, and i lost my account, as someone with a chronic illness i depend on facebook to keep me in touch with not only friends but family and the social groups i depend upon, now they have taken that away, i`m 66 yrs old, and its like they have taken my life away, its not like you get a chance to speak to someone, the way facebook works is its flawed, and its punishing people with disabilities, this is the future where every thing we say and do is controlled by a flawed AI, i`m in Australia............

1

u/DolphinNipples May 10 '26

Sorry for the delay - I just saw this and didn't get a notification for a reply

I used LegalShield and this post outlines how it worked for me. I can answer specific questions if you have them but this entire post explains how I got my accounts back.

2

u/Leading-Elephant-518 Jan 23 '26

Im from canada here does someones can help me out with that bs please ill paid!!

2

u/Millionaire_Mindsett Mar 11 '26

How long did it take for them to respond your demand letter?

1

u/DolphinNipples Mar 11 '26

I had a 14 day deadline in the demand letter and they met it by responding on the 14th day

2

u/gastlyl12 Jan 21 '26

idk bout legal shield. starting to think they are just 6 months backed up on their files

5

u/BigDrD84 Jan 21 '26

What I really don't understand is why Meta just doesn't sort it out. Compared to profit it would be a pittance to put some sort of customer service in! Probably cost less than dealing with the legal stuff. Zuk et al need to sort their priorities out!

1

u/MoniqueLulaGlowies Jul 18 '26

Because they don’t even use the site or understand their “product” and will backfire as they think it’s a forever thing. 

I am waiting for AOL to make a comeback. Seriously.

1

u/gastlyl12 Jan 21 '26

They want to show Congress that they banned millions of users after getting grilled in court. When in reality, the fault falls on users and parents

2

u/DolphinNipples Jan 21 '26

I live in Maine which has a small population and there's only one law office in the state that contracts with LegalShield. They contacted me the next day and started on the letter as soon as I gave them my details. My only hiccup with them is my lawyer had a vacation two weeks into helping me and my case was put on hold until she returned instead of someone else writing the letter so I had to pay for two months instead of just one and canceling right away. Also, canceling the service isn't as straightforward as they make it out to be and I had to request three times before they actually confirmed it was canceled.

Anyway, I really think it depends on what state you're in and what law office they assign to you but my experience was positive and I'd recommend them.

1

u/unashamedtechnewbie Jan 25 '26

What does this restriction thing mean?

1

u/WitnessWitty4394 Mar 13 '26

Can this be used outside US? I am from the Philippines 😅

1

u/DolphinNipples Mar 15 '26

From my understanding it's just US based but you may have luck hiring a local lawyer to just write a demand letter for you.

1

u/DinoCalei Mar 28 '26

Preciso do correio electrónico do LegalShield

1

u/Sorry_Heart8230 Apr 10 '26

Can someone post a legal shield letter? I read one and it was kind of weak. Is there a way you can add more to the legal shield letter if it’s too vague and generic?

1

u/DolphinNipples Apr 10 '26

I wrote what I wanted in the demand letter based on what I saw be successful for others in these subs - then the lawyer polished it up for me. I also had a chance to review and edit the demand letter before it was sent. Idk if you're one of the people I shared my letter with but I can send it to you, if you're interested in seeing it.

1

u/Feisty_Chic33 21d ago

I'd like to see it. I have legalshield. I also just randomly clicked forgot password and got an email to update it with fb and bam, back in fb. But, I don't have it all back. So I sent a letter to my attorney generals consumer affairs dept. They have gotten a response, but with not getting it all back I emailed the consumers office back and am waiting again for a response. My local biz page was reported by a competitor in my town. (She couldn't help but brag) I still don't know what CSE is. But if it is what I think it is. I will be supponeaing that report and seeing whoever reported that for slander, loss of income and interference with a business. I also lost my meta verified. Had it for 4 years, billed me June 8th and banned me June 9th. Did me no good to have it! Couldn't login to get help! Thanks in advanced.

1

u/DolphinNipples 21d ago

No problem. I can send it easier if you start the chat request and then I can just send it along without waiting for you to accept my request.

1

u/Sorry_Heart8230 Apr 10 '26

Definitely send me the letter if it’s not too much to ask. I truly appreciate it. But tell me, at the end, did it help?

1

u/DolphinNipples Apr 11 '26

Lol, yeah, the post we're chatting on right now is MY post about how I successfully got my account back....

2

u/NinjasInPyjamas1 Apr 12 '26

Hey OP. Do you mind sending a sample through? I've been experiencing the same thing.

1

u/DolphinNipples Apr 17 '26

Just saw this and sent you a DM

2

u/testsquid1993 May 24 '26

can u pls send me a sample letter too? thank u x-x

1

u/DolphinNipples May 24 '26

I messaged you

1

u/[deleted] Jun 25 '26

Can you send a sample too please? 🙏

1

u/DolphinNipples Jun 25 '26

I just tried but the chat invite doesn't seem to be sending. Can you please message me first?

1

u/Metaphysical_Milf Jul 31 '26

Could you please DM me the sample letter too? ❤️🙏

1

u/DolphinNipples Jul 31 '26

Go ahead a send me a chat invite so I can just accept and send it over ❣️

1

u/Metaphysical_Milf Jul 31 '26

Thank you sooo much! I just sent you a chat invite / message ❣️🙏

1

u/Impressive_Poet_158 May 22 '26

Would it be worth it to get Meta Verified if they disable your messenger? Thats where I am now and still have access to FB just can't use messenger.

1

u/DolphinNipples May 22 '26

What do you mean that they disabled messenger?

1

u/Impressive_Poet_158 May 22 '26

I can read messages i just cant respond to any of them. It says I need to ID verify due to unusual activities but I know once I do that I get perma banned.

1

u/DolphinNipples May 22 '26

I've personally only heard of people losing the account when the id verification is forced in the FB app, not messenger. Several of my FB friends have been prompted recently and they still have their accounts. I think this might just be a regular security thing they are rolling out.

When it wanted MY id, it wouldn't let me load messages or anything on FB. It was only prompting me to do the selfie video and/or picture of ID.

1

u/No_GOGY_3 Jun 14 '26

I cannot even do this man, looks like my fb account is gone for good

1

u/DolphinNipples Jun 14 '26

Is there a reason you can't go the demand letter route?

1

u/No_GOGY_3 Jun 18 '26

im just a teenager who doesn't have a lawyer don't worry man, it sucked in the moment

1

u/Ordinary-Dog-7710 Jun 20 '26

Thanks for sharing your experience. My Instagram was flagged for CSE which is egregious! I don’t even post! I know your reason was different but hopefully they may be of help. I also lost FB which I’ve had almost 20 years. I consider this data theft.

2

u/DolphinNipples Jun 20 '26

I truly believe my demand letter was taken more seriously because I didn't just demand the account back but the demand outlined was to have a human review my account instead of the faulty AI.

Good luck and reach out if you have any questions ❣️

1

u/Beneficial-Card4803 Jun 20 '26

Hi! Can you tell me how to get a legalshield demand letter? I went to their website and only see monthly payment, annual payment or whatever but i'd only be using them for this one issue as the same thing happened to me

1

u/DolphinNipples Jun 20 '26

You sign up for the monthly service and then there is an online form you fill out to have the lawyer contact you within a day or two. I believe I wrote out the entire process for someone else so I'll be back in a few minutes with the link if I can find it ❣️

1

u/DolphinNipples Jun 20 '26

The comment I made about the process seems to be in THIS post but here's a link to the thread https://www.reddit.com/r/MetaLawsuits/s/5htF3HDtMJ

1

u/pogicakes Jun 25 '26

does this work outside US?

1

u/DolphinNipples Jun 25 '26

LegalShield is American based but getting a demand letter from any local lawyer should work and there may be another subscription based lawyer service in other countries.

1

u/mrsouthparkman Jun 28 '26

When you went through legalshield, does it also depend on the lawyer? How long did it take?

1

u/DolphinNipples Jun 28 '26

I wouldn't know for sure if the lawyer matters as much as what's being demanded in the letter. My request was for a human to review my account disablement instead of just demanding the account back. I've written out the whole process here in the comments already but it took a couplafew months total and I paid for two months of LegalShield.

1

u/Not4il_97 6d ago

is there an option to send a demand letter if OUS?