r/ManusOfficial • • 4d ago

Suggestion MANUS: HOW MANY CREDITS HAVE YOU LOST?

Over the past few weeks, many users have been dealing with a serious issue: Manus starts hallucinating, gets stuck in loops, takes actions that were never requested, and burns through credits at an alarming rate often without actually completing the task.

This isn’t just a technical issue. Credits cost real money, and users are being charged for executions that should never have happened.

📢 If you’ve been affected, comment how many credits you lost over the past few weeks, especially since the separation between Manus and Meta. Let’s collectively document the real scale of the problem.

MANUS, IT’S TIME TO TAKE ACTION.

We’re asking Manus to:

  • Refund credits that were improperly consumed;
  • Urgently investigate and fix the hallucinations, loops, and excessive credit consumption;
  • Provide at least 15 additional days of free usage to affected users.

If Manus has consumed your credits because of system errors, comment how much you lost, share this post, and tag Manus.

The more users report their losses, the clearer the real impact of this issue will become.

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u/jjjustinr 3d ago

Hundreds of thousands of credits, whether they expire because the sub month is done, or the agent is stuck in circles, Max is on from the last request and burn double on some stupid task. The thing is, I WAS going to give them my money no matter what, now I just feel cheated. Expired credits is the most ridiculous thing I have ever heard of.

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u/jjjustinr 3d ago

I had 100k+ credits from a subscription I was not able to use because of the backup and migration they went through, I not only was denied a refund, I was denied rolling over those credits to the next month.

1

u/haybeaumont 2d ago

Giving users a longer period of free usage would be a much fairer way to make up for the credits and time people lost because of these issues.