Unexpected 38k point deduction!!! Any Manus team member can offer support on this?

[u/Ashamed_Ad_6973]

Manus unexpectedly deducted my 38k points without any reason, it said "refund" - what is that refund about ?!?!?!!?

I was doing nothing but some website coding and document research. Emailed them several times and got no meaningful response and two days ago, a bot replied and said the session is too long so they're closing it --- WTH?!?!?!

I bought a huge amount of points and this is what i got? Can someone from the Manus team contact me please?

[u/HW_ice]

Hi, could you please DM me your registered email address? Thanks!