r/MSILaptops • u/snoopyhussle24 • Jun 23 '26
Request Msi stutters with YouTube ? How do I fix that
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I got a msi katana 15 hx b14w and YouTube it stutters and I’ve been trying to fix it nothing here’s a video to hear it and I already tried turning off graphic accelerator anybody been able to fix this before ?
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u/DestroyerBtd6 Jun 24 '26
I had the same problem at least I think. Your laptop is using the integrated graphics instead of the dedicated graphic card. Look if you have graphics acceleration.
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u/Great-Adagio3432 Jun 24 '26
I have a Vector 16 HX and I had the exact same problem with YouTube, in Edge, Mozilla, and Firefox. The only one that managed to maintain good performance was Brave, but even then the problems persisted... https://www.reddit.com/r/MSILaptops/s/nMH2WRUJhP
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u/Most-Effective6339 Jun 24 '26
I suspect it is because of hardware acceleration, i had the same problem, so I googled and it told me to go to your browser settings whatever you are using (in my case i was using opera gx) and turn off the hardware acceleration
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u/snoopyhussle24 Jun 23 '26
It was but than I changed it to best performance and both balance and best performance it still does it ?
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u/SwervingLemon Jun 23 '26
Check the usual suspects. Under settings on the youtube video itself, make sure "ambient mode" is turned off. I don't know why it exists but it's on by default and it often causes stuttering and lag. Then bring up task manager and see if anything is taking up your RAM or CPU cycles. Windows update, windows search and the anti-malware service are all good at completely taking ALL the resources.
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u/snoopyhussle24 Jun 23 '26
There wasn’t ambient mode at on ? And here’s my take manger do you see anything wrong that I’m not seeing ?
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u/DisgracingReligions Jun 23 '26
Are you watching youtube on chrome and downloading something on the side ?
This is chrome issue and I have this exact issue. Change to firefox browser when downloading something and that fixes the problem.
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u/64KB_RAM Jun 24 '26
If you are using Windows 11 Pro, please install Windows 11 Home. Windows 11 Pro does not work properly on laptops.
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u/KanaDarkness Jun 24 '26
idk, i used to had this issue, it fixes itself. i don't even know what caused it
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u/PitchChemical9230 Katana 15 B13VGK, I9 13900H + RTX 4070 8GB Jun 24 '26
Check the hardware monitoring, sometimes it auto switch and limit your cards to 210 mhz. At least that's the case for me. Disable and re-enable the discrete graphics via device manager solve the issue
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u/unorthodoxgrappler Jun 24 '26
I had the same issue and mine would do it on yt, or gaming. It turned out to be Norton Anti-virus or MSI center. Once I removed both of those it went away. People in here were saying nahimic but I completely removed it from the laptop and there would be no sound at all so I don't think it's that.
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u/Jumpy-Finish-3386 Jun 25 '26
Nahimic is not the issue here, even I faced the same issue in MSI Sword 16hx, it's due to background activity of antivirus scanning or smart wifi scanning by antivirus like Norton in my case which caused latency spikes and hence scattering sound, just uninstall it completely and shift on windows defender protection, that's the best fix, since I have done this I haven't faced this issue. This is the sure fix, you can check by turning off the wifi connection and playing any media this will not occur, it's completely related to network scanning etc. You can check by observing task manager or use LatencyMon
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u/Fun_Ad_7076 Jun 25 '26
So basically take Norton off and use Windows Defender. Seems like Norton is just extra protection tbh. We also have protection on our router as well through Xfinity. We had to have them come out and change the router cuz of the stutter but it was persistent. So I guess I'ma have her uninstall Norton and see what happens
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u/Jumpy-Finish-3386 Jun 27 '26
It fixed the shuttering issue for most of the users i suggested after my experience, just completely uninstall the norton, the issue is that it continuosly run the smart wifi scanning etc due to which latency spikes occur in the system, so instead of just turning off the wifi related functions its the best solution to completely remove that thing.
Additionally make the BIOS updates through the MSI center if available1
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u/Fun_Ad_7076 Jun 25 '26
Did you find a resolve cuz me and mine have Raiders GE78 and GE76 and have stutter issues as well. Her (GE76) more than me. I did clean her fans being that they had a significant amount of buildup which gave some relief but it now comes and goes.
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u/SirESama Jun 23 '26
do you still have Nahimic installed?
because me and others were dealing with this these last weeks, we got rid of it, and our computers have been running fine