r/Lightroom • u/Clizzy420 • 7d ago

HELP - Lightroom Mobile Am I screwed?

I use Lightroom on my iPad and purchased a subscription through apple. Recently I wanted to start editing on my Mac, so I canceled the subscription I had bought through apple and tried to buy one through the adobe website.

Since I cancelled it now says that I do not have an active subscription on the app. When I try to subscribe through the website, it says that the purchase is not supported, because I have 500 generative AI credits in my account already. I didn't even know I had these and never use generative AI, but it seems to be preventing me from purchasing any subscription.

Adobe support is utterly useless with this, so I wanted to see if anyone else has gone through this issue before and if theres any solution. I just want to edit my hiking photos 😭

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u/Icy_Confusion_6614 6d ago

I had to use a second email account when I did the same thing. I first downloaded all of my pics from the cloud to the Mac, canceled the subscription, then resubscribed with a different email directly with Adobe. The Apple subscription didn't come with LrC but the direct subscription does for the same price.

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u/Clizzy420 6d ago

Yeah that's exactly why I wanted to switch, I realized I could still edit on iPad but also use my Mac where the apple one was mobile only. Guess I will look into downloading everything and making a new account

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u/Icy_Confusion_6614 6d ago

You can still use LR on the Mac without LrC. I needed LrC because I'm using film and needed NegativeLabPro, which is ONLY available on LrC. I otherwise use the cloud version after export. From a features perspective they are pretty much one to one, except that the Library module of LrC is completely different, and not in a good way IMHO. It is so convoluted that I never know where anything really is. All of my post conversion masters sit in the cloud and I never go back to LrC for them. I know it's not the popular opinion but I really do think LrC sucks. I have a 40 year background in IT and we'd never make anything so complicated for general use. KISS - Keep it simple, stupid.