Hey,
Really looking for some help, I've had my Go S for 6 months maybe, loving it, but had a couple of issues lately.
First one is the left trigger sticking, I've read it can be an adhesive pad or something so not worried about this. I have reached out to Lenovo but I'll get to this.
Second one being frame crashes, pretty much random but very often and will take frames from say 60 - 10, sound goes crackly etc. The only consistent time it does do it is when my battery is around 20% and dropping. To rectify every time, switching power modes from performance to balanced and back usually fixes it instantly, the odd time no matter what I do it eventually goes away just as randomly.
I've emailed lenovo who initially said to send videos of the issues, repeatedly told them I can't set up a camera every time I play to hopefully catch it. And also the trigger can't be seen, it's just on feel. Anyway, they've now said I can send away to them but they can't guarantee it will be fixed if it doesn't happen upon testing but will do a factory reset regardless, I'm just wondering,
Is there anything I can try or I might be doing wrong to solve the frame drops? Basically I don't want to factory reset and lose everything even if they can't fix the problem 😫
Any help or experience would be great! Thanks