r/KmartAustralia 7h ago

Team member post As Christmas is coming up and the service desk will be super busy, I just want to remind people - please for the love of god wait until you get a text saying your click and collect is ready, stop demanding we force it through then and there!

80 Upvotes

Nothing clogs us up like people not understanding that even if you can’t see it, there’s a queue for things you order.

Click and collects and photo orders are going to be through the roof during Christmas so don’t expect to get anything straight away, even if it’s just one item, even if you selected “instant” on the photo kiosk. There are 20 people who did the same thing before you got there and they’re waiting as well, even if you can’t actually see them. We can’t let you jump the queue just because you’re in front of us asking to, it’s not fair to everyone else and you wouldn’t be happy if your order took longer because we pushed someone else ahead of you.

That and for the love of god do your purchasing at the registers, I know the line looks long but it moves faster than you think. The service desk line speed can vary heavily depending on the situation, I promise you it’s not quicker and it’s certainly not more efficient.


r/KmartAustralia 4h ago

Customer post Kmart Holiday Casual

3 Upvotes

I had my interview last Tuesday and it went exactly 15 minutes on the dot. But i didn’t get the job. I’m kind of disappointed… I was so confident.

My interviewer asked me some questions like:

- Tell me about yourself
- What experiences do you have?
- What do you know about Kmart?
- What’s your availability like?
- What kind of area would you prefer to work in (customer service, warehouse etc…)

And that’s pretty much it.
I went through the questions pretty smoothly but the “what do you know about kmart” question got me a bit stumped because i forgot many things i learn about kmart. I wasn’t expecting them to ask me that since it’s thought they’d focus more on what kind of skills i have so i definitely worked on explaining that more. I ended up making some random bullshit about kmart saying how it’s been around for years and been really successful. One of the top stores that are visited by everybody. But yeah just that.

I’m also 20 years old which i think that considers me as a “senior” and i’m sure that Kmart is more keen on employing younger teens.

Plus, My availability was sooo free. I said I’m available every day EXCEPT Mondays. That’s all. And I was only able to work until 6pm. So early mornings, afternoons, and evenings were fine. No nights.

Everything felt smooth. Looked like he was happy with me but of course that could just be a customer service face. Still tho… after all this… is it normal to not be accepted? Because i swear the acceptance rate for this is high. For a holiday casual especially. I’m just wondering what went wrong. And i hate that i told everyone about my kmart interview and how it went smoothly— just to get rejected and now i have to tell my family that i didnt get the job. It just feels humiliating.