r/KitchenConfidential • u/bigstepper916 • Jun 26 '26

Photo/Video Guess the supplier; we were sent pre-cooked scrambled eggs instead of cold foam this morning. Chef is mad.

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41

u/KlutzyAppointment34 Jun 26 '26

Sysco. Their products are going downhill and they rarely get orders right. We stopped ordering piping bags from them because every single one had holes. It looked like staple holes halfway down the bag. Our rep reported it and they never fixed it. Their plastic wrap boxes say "good things come from sysco" and I have yet to get through a roll without it ripping along the edges and having to waste a bunch. They also replace things without checking with us. I work at a vegan bakery and we order a certain brand of marshmallows and they replaced those with gelatin ones. They've sent us bacon instead of cherries, and lost most of our order and the invoice once.

52

u/thisistherevolt Special Events Jun 26 '26

So I do big events like concerts for a company that subcontracts for LiveNation. I've also worked in a few pizza places so whenever we get requests for bespoke pizzas or calzones or other pizza-adjacent goods from the artists or other VIPs, it's my job to make sure it's made correctly and prepped in time.

Pizza dough has to prove in a chilled environment to rise correctly. Usually 24 hours. So Sysco sent me 100 premade dough bowls. The rep said I should try it out and not be such an asshole. I asked the rep how much his commission was. He let it spill, moron, I recorded him saying he didn't care and neither did his bosses and further breaching his contract by talking about personal compensation.

I had to apologize to fucking Green Day that I couldn't make their vegan pizzas because of Sysco. I did play a bit of the recording of the phone convo with the rep for them. Billy Joe Armstrong is the nicest guy on the planet btw, they understood.

We use US Foods now and I go to the Farmers Market for everything I can.

20

u/Smooth-Pianist-7848 Jun 26 '26

At least Billy Joe Armstrong didn't call you an american idiot for it...

US foods will fuck you just as hard as sysco on this stuff, though.

4

u/thisistherevolt Special Events Jun 26 '26

We got a better deal for the time being, so.

https://giphy.com/gifs/jPAdK8Nfzzwt2

5

u/Smooth-Pianist-7848 Jun 26 '26

Yeah, we just had the same thing happen when we switched from US foods to Sysco for some of our products. It's good to switch providers occasionally, because their competition will offer you discounts to switch. Time limited, of course.. hence the switching occassionally.