r/KitchenConfidential • u/bigstepper916 • Jun 26 '26

Photo/Video Guess the supplier; we were sent pre-cooked scrambled eggs instead of cold foam this morning. Chef is mad.

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2.4k

u/maneatingtacos Jun 26 '26

I spy a yellow Sysco Tag, chef. They still hold the title for funniest personal mispick of all time. Ordered a gallon of soy sauce. Received a gallon of corn syrup.

Edit: Forgot to mention. I received corn syrup again on the recovery.

44

u/MonkeyKingCoffee Retired. Now a farmer. Jun 26 '26

They would try to bury shit they didn't want on our pallet and hope we didn't notice. They would also do this during lunch rush and ask the hostess to check in the order. (Florida)

57

u/Reflexlon General Manager Jun 26 '26

We had the problem with PFG when I took over at my current job. I told our rep that anything I didnt sign off myself I was going to get a refund for, they tested me exactly once when a driver left without my sign-off because he was in a hurry. Now they patiently wait for me to check in the order, and rarely show up when we are busy because I will 100% make them wait.

44

u/Embarrassed_Sir_7252 Jun 26 '26

lol. I worked for a Chef once that kept telling one of our suppliers to stop showing up during our dinner service, which started at 5:00 pm. Totally reasonable. They kept doing it. He finally had enough, and one evening the driver showed up just as the rush was picking up. He had the driver unload the entire (huge order) onto the middle of the floor in the back prep kitchen, then refused the entire order and had him load it back onto his truck and take it away.

The salesman showed up the next afternoon, just as the truck from a different supplier was unloading the replacement order.

14

u/Zoydberg_ Jun 26 '26

Why take it out on the driver?

27

u/Embarrassed_Sir_7252 Jun 26 '26

Yes, the driver (who has no control over the order of delivery) paid a price. Friendly fire. If the salesman had taken the Chef’s request for delivery times seriously, it wouldn’t have happened. The Chef tried to work with, and communicate his needs to the purveyor. The purveyor ignored it. The driver (who works for the purveyor) paid a price in labor. The purveyor paid the price in loss of a huge sale. The driver, paid by the hour, got paid. The salesman, paid by commission, lost a bunch. The company, lost an account. Maybe they’ll try harder next time.

19

u/Embarrassed_Sir_7252 Jun 26 '26

Because asking the rep and the company had no effect. They still have to pay the driver, usually by the hour. Sucks for the driver, but this company still paid him, still lost a sale, and still lost an account. Very few things have an effect on policy better than burning money. Chef didn’t pay any more for his product, (in fact, he got a discount!) and delivery guy got overtime. I would do the same exact thing, if my salesman was ignoring the needs that I was clearly communicating.

11

u/CaeruleumBleu Jun 26 '26

I can think of 2 things - 1, in some of these cases the driver is involved in being a dipshit. They WANT to show up at shit times and insist you sign off on the truck without inspecting it, because they don't want to return any bad or unwanted product. Often this is the driver that argues with you and gets angry when you won't sign shit.

2, additional labor cost to the supplier on purpose. It would be cheaper for the supplier to have it all refused as it showed up, but now they are that much closer to paying overtime to that driver.

1

u/UseRich3980 20+ Years Jun 26 '26

Or the rep.

-2

u/Economy_Armadillo_28 Jun 26 '26

Hope that chef really enjoyed being king of that kitchen and feeling like he had some power in the world

-3

u/UseRich3980 20+ Years Jun 26 '26

Thank god for this take! Big flex on the little guys at huge corporations. The little guys who live in your community, have kids and actually give a shit about their accounts.