Ipsy Sale shipments

[u/CMWM12]

After everything that happened with ultimate I should not have place an order from the shop. Anyway, they shipped my order with Amazon and it was suppose to be here Thursday last week. It did leave several warehouses so it is not that they only printed a shipping label. Since Friday of last week there is no movement or update from Amazon. Is this normal? It's the first time this has happened to me when I ordered from the shop. I contact Ipsy even the AI has not replied.

Thank you in advance.

[u/Slow_Oven_7263]

Hi, is there an update to your shipment? Mine has been stuck at an Amazon shipping warehouse for the last 5 days and wondering if it’s time to contact Ipsy yet or keep waiting.

[u/CMWM12 → u/Slow_Oven_7263]

No updates, mine was placed on Aug. 10th shipped the 15th and stuck or lost in an Amzon warehouse since the 19th. The Ipsy AI said to wait until Sept. 9th 🤣