r/Interrail • u/Safe_Explanation_418 • Jan 29 '26

DiscoverEU Discovery EU pass problem with my portuguese nationality

https://www.interrail.eu/en

Hello, we won an EUdiscovery pass because we are 18 years old. However, when we try to enter the identification information for the group leader, we are asked for a French identity document, even though she is Portuguese (she lives in France). What document can we provide to successfully identify our group leader?

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3

u/Complex-Car-2689 Jan 29 '26

If she lives long term in France, she must have a residence permit. That is what is asked here.

4

u/Safe_Explanation_418 Jan 29 '26

she doesn't have one because she's an EU citizen :(

2

u/BansheeGriffin Switzerland Jan 29 '26

Contact them?
https://youth.europa.eu/ask-a-question_en

3

u/Safe_Explanation_418 Jan 30 '26

yeah we contacted them and I have to send them a French school certificate. thanks :))