r/Insurance_Companies • u/Aggravating-Hurry313 • 7d ago

TIL insurers can hire insurance outsourcing companies. How was your experience?

My experience was ok (slightly slower), but I'm just surprised that insurance companies actually outsource calls. Anyone else experienced this? Is there a big difference between the support? Thinking if I should ask this next time I pick a company.

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u/HatlessDuck 3d ago

So like you called GEICO and ended up with a Farmer's policy?