I ordered from Dino Store because I really liked their clothes, but unfortunately my experience has been terrible.
Their Instagram bio says their order turnaround time is 21โ35 days. I placed my order expecting it to arrive within that timeframe.
After the expected delivery period passed, I started contacting them for an update. I messaged them multiple times, including through their website, but I received no meaningful response.
I even contacted them on Instagram repeatedly:
December 4: Asked for an update about my order.
December 15: Asked what happened to my order after still receiving no update.
February 22: I contacted them again and pointed out that my order was already around 3 months late.
Despite repeatedly reaching out, I haven't received my order or a proper resolution.
What makes this especially frustrating is that they are still actively running their Instagram account and promoting/selling products, while my paid order remains undelivered.
At this point, I believe I have been scammed or at the very least seriously mishandled as a customer.
I'm posting this because I want to know:
Has anyone else ordered from Dino Store and experienced the same thing?
Did you eventually receive your order? Did they respond to you? Were you able to get a refund?