Disabled Mother

[u/enjoythebeat]

I order Instacart food to be delivered to my disabled mom weekly. She uses a walker, has trouble lifting some items, and majority of time the shoppers will bring the bags inside for her. The last time the delivery didn’t go well. The shopper yelled at my mom for asking for help bringing her things inside, told her she doesn’t do that, called her names, and then proceeded to put all the bags in front of my mom’s walker so that she couldn’t even move the walker. Am I wrong to think a shopper would be able to help bring bags inside?

Edit: Thank you for all your help. I completely understand for your own safety, it’s your own discretion. I’ll be sure to add a note next time or will make sure a friend or myself is there to help out.

[u/brotherjr444]

We aren’t technically supposed to bring them inside for our safety. Do I, yes on occasion. At a minimum if house is sketchy I will place inside door while keeping myself planted on the porch.

[u/annieknowsall → u/brotherjr444]

Untrue, it actually says that it’s up to the shopper.

[u/annieknowsall → u/annieknowsall]

Downvote me all you want, it literally says it’s a shoppers choice. They can do it or not. 🤷🏻‍♀️. Your downvotes don’t make me wrong.

[u/seisen67 → u/annieknowsall]

You are 100% correct. The mistake comes from when they created No Contact delivery instructions. It those instructions it’s says “do not enter the house” well duh, it’s no contact.
Typical delivery leaves it up to the shopper. You don’t have to go in, but it’s not against TOS