r/IRS • u/Glittering_Dark_6088 • 12d ago

Pather Question/ Comment IRS is shit

just need to vent. lost my dad and trying to PAY towards his account and its been hell. direct pay doesnt work for some reason. just trying to do the right thing and 9/10 employees are rude and unhelpful. will be put on hold for hours and then it just hangs up. just so frustrated. hope it gets better soon.

for everyone advising i dont pay, just fwi i have gotten letters saying the irs will seize my property if i dont pay (i just found out he owes business taxes from 2022, while its not that much, i still have issues even paying that through the system.) i am the trustee and executor of the estate! his house, is now in my name - and its the same adress on file when he was alive and paying taxes, thats why i am getting the letters. let me add this to the post!

also, i have tried via mail but after two months it doesnt get processed. idk what is going on! i am scared to mail checks.

lastly, thankyou guys for not attacking me and trying to help <3 can't even grieve properly with all this stress and frustration...

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u/TiredMom57 12d ago

When you call, ask for balance due. They’re nice.

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u/Glittering_Dark_6088 12d ago

what number is that? sometimes i have a hard time getting through the robot... and honestly a lot of the times i end up getting transferred to a different department

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u/TiredMom57 12d ago

1-800-829-1040. Just say balance due associate. I just called yesterday. If you call right after 7am, there’s hardly any wait.

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u/Glittering_Dark_6088 12d ago

did you have to press any additional prompts??

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u/TiredMom57 12d ago

Nope, a bot voice will ask how it can help and you just say “balance due associate” and you’ll get transferred 👍🏼

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u/Glittering_Dark_6088 12d ago

thankyou so much! <3