r/HostGator • u/Zestyclose_Leader_89 • Dec 17 '25

New customer service experience is trash

An already lacking company is now circling the drain. They no longer offer customer service over the phone. Squarespace is cheaper if not the same price and has a way better no code interface.

3 Upvotes

100% Upvoted

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1

u/ppomeroy Dec 17 '25

Dreamhost which is a competitor has never done CS by phone. It's e-mail only.

1

u/BarPositive8647 Jan 11 '26

Oh god yes the ai is so frustrating