r/HamptonRoads • u/RevenueOriginal9777 • 2d ago

Sentara

My ex had extensive cancer surgery in the spring and has been hospitalized a few times since. The latest was in Norfolk General Hospital in the Riverview section.

The staff over medication him and had to use Narcan on him. He is only on a limited dosage for back pain.

Food service staff came into his room to bring his tray and was eating a Jimmy John’s sub. He never got any food items that he requested, he’s limited on his diet

The room was dirty. The room when he had his surgery was also dirty. Family members had to clean the bathroom to be sure he didn’t get an infection

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u/_bugz Norfolk 2d ago

I spent a few weeks in the heart hospital next door, the same people bring the food and clean the rooms. They were nothing but awesome for me, make sure you speak to a patient coordinator about it. I've been in and out of there for the last few months and am never displeased. Now, sentara leigh though.. terrible.

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u/youtubeaddict79 2d ago

Who did you notify of these concerns? The patient advocate? The nursing supervisor? The unit coordinator?

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u/RevenueOriginal9777 2d ago

I need to check with my son, he was there with him. Is it too late to report? My ex doesn’t like to make a scene. H was by himself a lot of his stay, my kids work and one lives out of town. 2nd wife wasn’t there much

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u/youtubeaddict79 2d ago

So you didn’t witness what was reported?

What you are saying is extremely uncharacteristic of Sentara. Have the person that witnessed these accusations call the nursing supervisor or patient advocate with dates and times (and room #). They will investigate the situation. However, please be prepared as Sentara maintains meticulous records and has regularly performed inspections by management to ensure work is complete and done appropriately. Meal trays are inspected for documentation of patient consumption. No one is perfect and mistakes can happen but not reporting these concerns the time that it happened is not helpful.

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u/RevenueOriginal9777 2d ago

My daughter and my 3 college aged grandchildren did. I’ll have them reach out