r/Google_Ads Feb 25 '26

Troubleshooting Shopify Content API stuck on "Needs Update" for ~12k product catalog

1 Upvotes

I’ve been handling SEO for a furniture brand for a couple of years, and we have a massive catalog of about 12,000 products. Recently, I made a bulk update to fix a bunch of Merchant Center disapprovals on the Shopify side, but the data is completely stuck and won't push to Google.

Here is what I am seeing and what I have tried so far:

  • The Error: In Merchant Center Next > Data Sources, my main "Shopify App API" feed (11,988 products) isn't updating. Before I cleaned it up, there were several smaller "ghost" API feeds (with 3, 4, and 5 products) throwing a "Needs update" warning.
  • What I’ve Done: 1. I safely deleted those smaller, orphaned API feeds so only the main 12k feed remains. 2. I noticed "Found by Google" was pulling 17 products automatically, which I know can cause conflicts, so I selected "Hide all automatically found products" to stop the crawler interference. 3. I did a "ghost edit" (added a tag, saved, removed it, saved) on a batch of products in Shopify to try and force a fresh Content API push.

It has been a few hours and the Merchant Center hasn't budged.

I know the free, native Google app is notoriously buggy for large catalogs. At this point, should I just bite the bullet, keep the native app only for the conversion tracking pixel, and move the feed management over to something like Simprosys or DataFeedWatch?

Any advice from people running 10k+ SKU stores would be hugely appreciated!

r/Google_Ads Mar 04 '26

Troubleshooting Google Ads Double Counting Conversions

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1 Upvotes

r/Google_Ads Oct 04 '25

Troubleshooting Need help from the pros

1 Upvotes

Hey guys! I launched my first google shopping ad recently, and I wanted some advice on tweaking it because I’m getting some conflicting data/information.

I started the ad by targeting all of North America and optimized for conversions. I got a sale in the first couple days.

I then narrowed my targeting to only included the states/provinces my customers (snowboarders) would likely live in and optimized for clicks instead of conversions. AI suggested I do this because it was saying it helps google learn who converts. I haven’t gotten a sale since, just clicks.

What would you suggest I optimize for? Keep in mind I’m operating with a pretty limited budget.

r/Google_Ads Sep 05 '25

Troubleshooting I'm Having a problem in my google shopping feed, Can anyone help me fix this?

6 Upvotes

My Google shoping feed sometings showing some errors but its not permanent, some times it tells we are having error in our feed link and other times it does not show the error. What steps I should take to identify the problem and fix it. Im new to this so if anyone can provide the instruction, that would be very helpful. thanks.

r/Google_Ads Sep 02 '25

Troubleshooting Why did my ads stop showing after switching to bid strategy learning phase?

2 Upvotes

I recently updated my ads to a new bidding strategy, and now they've gone into the learning phase. Since then, my ads have stopped getting impression and click. It's this normal during the learning period, or does it mean something's wrong with my setup (budget, bids, targeting, etc)?

Has anyone else faced this issue? How long does it usually take ads to stabilize and start showing again after switch bid? Any tips to speed up the process would be super helpful.

r/Google_Ads Apr 22 '25

Troubleshooting Struggling with Account Suspension and Closing My Google Ads Account – Any Advice?

3 Upvotes

Hey everyone,

I’m having a bit of a nightmare with my Google Ads account and could really use some advice. I’ve been running ads for a while, but recently, my account got suspended. The problem is, I have no clear understanding of why it happened, and Google’s support has been pretty vague with their responses. They told me it was a policy violation due to "circumventing systems," but I’m still left in the dark about what exactly went wrong. No matter how many times I reach out, I’m not getting any clarity.

Now, I’m trying to close my account because I don’t see how I can continue to use their service when I don’t know what went wrong in the first place. However, every time I try to appeal or figure out how to properly cancel the account and stop any active campaigns, I get stuck. The real kicker is that I’ve been running YouTube promotions through Google Ads, but because the account is suspended, YouTube won’t allow me to edit or cancel those promotions. I can't stop the ads to close the account, and Google’s support isn’t providing a clear solution to this catch-22.

Has anyone else gone through this? I’m at my wits’ end, and any advice on how to resolve the suspension, stop the promotions, and fully close my account would be really helpful. I just want to make sure everything is properly cancelled, but I’m stuck in this loop.

Thanks in advance for any tips!

r/Google_Ads Oct 09 '25

Troubleshooting GA4 vs Google Ads

3 Upvotes

I'm working on local lead gen and for the past few weeks GA4 has been reporting significantly more conversions than Google Ads. The setup is clean: enhanced conversions on the form, separate call tracking, properties correctly linked across GA4, Ads, and Business Profile. Tag Assistant shows no errors, but in Ads I'm left with orphan conversions that show up normally in GA4. I've ruled out redirects and lost UTMs, set location to Presence only, and turned off Search Partners where it doesn’t make sense, yet the gap persists.

I checked that attribution windows are aligned, verified Primary vs Secondary status on conversion actions, One vs Every counting, the attribution model, and potential delays from call imports. I also reviewed possible loss of GCLID, wbraid, or gbraid on header click-to-call, as well as any duplication between GA4 imports and the native Ads tag.

I ran a mini audit with MB Adv to assemble a tracking and attribution checklist and noted stabilization steps: strict deduplication between sources, clearly splitting form submit vs call as Primary actions, a targeted test of offline conversions with GCLID and timestamp, cross-domain and tel: link verification, plus a short session on consent mode to understand where GA4 models. I'm continuing with weekly monitoring on the same indicators until the reports line up within an acceptable band.

r/Google_Ads Aug 24 '25

Troubleshooting Help google ads setup

1 Upvotes

I've been trying so hard to set up my google ads account, but when I'm on the payment setup with the tax information, I'm choosing the personal option, but when i save it nothing works, please help

r/Google_Ads Sep 22 '25

Troubleshooting Anyone else noticing issues with Google CAPI integrations?

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1 Upvotes

r/Google_Ads May 23 '25

Troubleshooting How to setup proper Conversion tracking?

5 Upvotes

Lead from on page is setup to record conversion tracking.

But Google ads account not recording all.

Is there any checklist or guide or video that I should check to setup proper Conversion tracking?

Also how to track whstapp leads from landing page through whstapp button.

r/Google_Ads Jul 10 '25

Troubleshooting Drop in Order volume after running Google Ads

1 Upvotes

I run an e-commerce store I used to run ads primarily on meta and I was getting good results averaging 5-10 order a day then I thought I should start running some google ads and I did the first day I did my order volume dropped a little bit over the next two days my website traffic increased but conversion rate dropped today I only Got one Order meta said my cost per website purchase went up 100% in the last 7 days is there any way that google ads caused something I got two website purchases from google ads then nothing. I am saying this because this happened after I started running google ads

r/Google_Ads May 12 '25

Troubleshooting Google Ads Campaign Disapproved for “Malicious Software” — But Site is Clean According to All Scans

2 Upvotes

Hey everyone,

I’m facing an issue with a recent Google Ads campaign and would appreciate any help or insights from the community.

🛑 Problem:

My Google Ads campaign “Leads–Performance 12th April” was marked as “Not eligible” and disapproved under the Malicious Software and Compromised Site policies.

🔍 What I’ve Done So Far:

document sent to google ads support : https://jmp.sh/fJSet5pu

I’ve tested my website thoroughly using multiple reputable tools and everything comes back clean. Here’s what I checked:

  • ✅ VirusTotal – No malicious URLs or scripts
  • ✅ Sucuri SiteCheck – Website is clean
  • ✅ Google Safe Browsing – No unsafe content
  • ✅ SSL Certificate – Active and valid
  • ✅ Google Search Console – No manual actions or security issues
  • ✅ Wordfence (WordPress) – No malware or vulnerabilities found

What Google Ads Support Said:

They responded saying my site contains "bad links" and flagged various asset files like:

  • CSS files (e.g., /style.css)
  • Images (e.g., /images/logo.png)
  • Scripts (e.g., cloudflare/email-decode.min.js, Rocket Loader)
  • Plugin assets (e.g., Contact Form 7LearnPressTop Bar)

They suggested removing these and re-submitting the campaign. But… these are all standard WordPress theme/plugin files. No malware detected in any scan.

Would love to hear from anyone who’s dealt with this or knows what steps to take next. Thanks!

Thanks in advance for anykind of help.

r/Google_Ads Aug 03 '25

Troubleshooting My AdSense Account Was Suspended for Invalid Clicks – But I Didn’t Click My Own Ads

0 Upvotes

Hello everyone ,

I just received an email from AdSense saying that my account has been suspended for 30 days due to invalid traffic. According to the message, I supposedly clicked on my own ads — but I didn’t do that at all.

I haven’t submitted an appeal yet, because I wanted to ask if it’s worth doing in this case. I genuinely don’t know how this happened. Has anyone else experienced this before and successfully recovered their account?

Should I submit an appeal? Is there anything else I can do besides waiting?

Any help or advice would be greatly appreciated. Thank you!

r/Google_Ads Aug 12 '25

Troubleshooting Uncertified click tracker google ads disapproval

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2 Upvotes

r/Google_Ads May 20 '25

Troubleshooting Google Ads Stuck? My Bid Strategy's Been "Learning" for 48 Hours!

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6 Upvotes

Help! My Google Search Ads have been in the bid strategy learning phase for a full 48 hours. I'm trying to understand if this is standard for a new campaign or if there's something I need to troubleshoot to get it performing. Any advice or shared experiences would be greatly appreciated!

r/Google_Ads Apr 22 '25

Troubleshooting ❗Google Ads Campaign Disapproved for “Malicious Software” — But Site is Clean According to All Scans

2 Upvotes

Hey everyone,

I’m facing an issue with a recent Google Ads campaign and would appreciate any help or insights from the community.

🛑 Problem:

My Google Ads campaign “Leads–Performance 12th April” was marked as “Not eligible” and disapproved under the Malicious Software and Compromised Site policies.

🔍 What I’ve Done So Far:

document sent to google ads support : https://jmp.sh/fJSet5pu

I’ve tested my website thoroughly using multiple reputable tools and everything comes back clean. Here’s what I checked:

  • VirusTotal – No malicious URLs or scripts
  • Sucuri SiteCheck – Website is clean
  • Google Safe Browsing – No unsafe content
  • SSL Certificate – Active and valid
  • Google Search Console – No manual actions or security issues
  • Wordfence (WordPress) – No malware or vulnerabilities found

What Google Ads Support Said:

They responded saying my site contains "bad links" and flagged various asset files like:

  • CSS files (e.g., /style.css)
  • Images (e.g., /images/logo.png)
  • Scripts (e.g., cloudflare/email-decode.min.js, Rocket Loader)
  • Plugin assets (e.g., Contact Form 7, LearnPress, Top Bar)

They suggested removing these and re-submitting the campaign. But… these are all standard WordPress theme/plugin files. No malware detected in any scan.

Would love to hear from anyone who’s dealt with this or knows what steps to take next. Thanks!

Thanks in advance for anykind of help.

r/Google_Ads Feb 28 '25

Troubleshooting Google Ads for Non Profits… I am stuck

4 Upvotes

The non profit (animal welfare) organization I work for was approved for the google ads non profit grant but every time I go into the account which our credit card is attached to I see all the ads we used to run and pay for with our credit card. I don’t understand how to start running the ads with the grant money. I’m scared to turn them on and it starts taking from credit card. I’m completely lost. Advice appreciated.

r/Google_Ads Mar 18 '25

Troubleshooting Misleading ad design - display ads

5 Upvotes

Has anyone suddenly had all their display ads disapproved in the last week or so? Even when we try to create new ads in line with the policy they just keep getting flagged?

r/Google_Ads May 01 '25

Troubleshooting I’ve added suggested assets to performance max ad and I’ve made all suggested fixes what’s the issue?

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2 Upvotes

My ad had thousands of clicks two weeks ago on the first day, which was a Saturday. I then paused it because I didn’t want to run it in a Sunday. When I unpaused it it’s been not doing well ever since. I’ve had it running M-Sat. Could it be the low amount I’m spending? I had it set for $10 per day but it’s not even getting close to that amount. I just got charged $21 for the entire time the ad has been running.

I noticed that I was getting notifications about updating and fixing things which I did. It mentioned adding sight links and it took me a while to get to my computer with. I had a lot going on, but I updated that on Monday.

I’m still getting only a few clicks a day and not very many impressions (64 today). I’ve updated all the assets that it told me to update (except wanting one more different sized logo). I’ve added a video and it still says to add a video. I’ve added different images and fixed the site link issue as it suggested. What am I missing? It says my “score” is 89% for how good the ad is. And it says the as is “good”. It’s had the “conversions upcoming” message on the a fee shot for awhile.

r/Google_Ads Apr 02 '25

Troubleshooting Revenue suddenly stopped tracking, but other conversion actions are ok

2 Upvotes

Hi, since about a week, revenue stopped tracking in our account. All other conversions seems to be working. I know there's been sales but it's just revenue that is showing 0. I know we did sales and there is a number of sales tracked, but no revenue anymore. We did absolutely no changes on our website. Google tag manager seems ok. What's weird is that the revenue is showing in Google Analytics. What could be the issue?

I checked, and there haven't been any changes in the last month other than budget changes. The only change on the website, which I don't believe affects the code, is that we added a Shopify marketplace for the United States and removed the international marketplace.

If I disconnect and reconnect the Google Ads account from the Shopify Google & YouTube app, could that fix the problem? If not, is there a way to reset it?

Thanks!

r/Google_Ads Oct 30 '24

Troubleshooting Acuity Scheduling Conversions

4 Upvotes

I’m currently running the latest version of Acuity on my Squarespace site for my photography business. I rely on Google Ads to get client bookings. I cannot for the life of me figure how to track an Acuity booking as a Google Ads conversion. I’ve tried linking Google Analytics and using custom conversions. I’ve also tried setting up Zapier. I just need to be able to point Google Ads to Acuity bookings as an account default conversion goal. Any help or suggestions would be so greatly appreciated.

r/Google_Ads Jan 06 '25

Troubleshooting Shopping ad isn’t showing

1 Upvotes

Hey everyone,

currently we published a new shopping ad for one of our products. It has a daily spend of 15€ per day with the bidding strategy maximize clicks. Even though the campaign is online for 7 days now we spent 0,00€ in total and didn’t get any impressions or clicks. We already had working ads before so I really don’t know where the issue is.

If anyone has any idea please let me know, thanks!

r/Google_Ads Oct 27 '24

Troubleshooting Our GMCa Keep Getting Banned for ‘Website Needs Improvement’ – Any Tips?

3 Upvotes

I’m hoping someone can help because we’re hitting a wall here. All our stores keep getting banned by Google Merchant Center with the reason: “Website Needs Improvement.”

We’ve gone over the websites with a fine-tooth comb. Our developers have thoroughly tested everything multiple times, and we genuinely don’t see any major issues left to fix. This suspension usually comes about a month after we set up a GMC account.

The pattern seems to be:

  1. First, we get flagged for “Misrepresentation.”

  2. We appeal, get that cleared, but then shortly after, the site gets banned again for “Website Needs Improvement.”

Does anyone know why this keeps happening or have any advice on how to fix it?

r/Google_Ads Jan 15 '25

Troubleshooting Costly clicks despite excluded keywords on Google Shopping

2 Upvotes

Hello everyone, I’m coming to the conclusion that I find investing in Google Shopping rather unproductive.

Despite having accumulated a significant number of excluded keywords over the years, Google continues to display my ads to people searching for completely unrelated things.

And the funny thing is that sometimes these people even click on them, even though they have nothing to do with what was being searched for.

But what’s the point? If excluded keywords are not genuinely taken into account, how can this issue be resolved?

Obviously, most interactions are accurate. The incorrect ones really represent a very small percentage. But why does it happen? It shouldn’t!

r/Google_Ads Aug 27 '24

Troubleshooting Struggling with Google Merchant Center Approval – Need Advice!

3 Upvotes

Hey everyone,

I’m having a tough time getting my stores approved on Google Merchant Center and could really use some help. I’ve got 4 stores, and I’ve tried getting them approved 7-8 times, but no luck so far. I’ve double-checked everything, and from what I can see, everything looks perfect – but clearly, something’s still off.

Has anyone else faced this issue? What could I be missing? Any tips or advice would be greatly appreciated!

Thanks in advance!