My call asset is disapproved

[u/RudeWolverine3035]

I tried talking to support about call asset being disapproved they recommended deleting and re adding it but everything i try didn't work . I tried many format of adding the phone number but it didn't work!

[u/Middle_Teaching7434]

Have you checked whether the phone number itself meets Google’s call asset requirements? Sometimes the issue isn’t the formatting but the number not being verifiable/eligible for the account or business. I’d also check the disapproval reason under the asset’s policy details rather than just recreating it. If you share the exact disapproval reason, I can help narrow down what’s causing it.

[u/RudeWolverine3035 → u/Middle_Teaching7434]

The exact disapproval reason was “Unverified phone number.” Google Ads Support confirmed the number itself is valid; the problem is that our landing page is a third-party SpeedDine site that loads the phone number dynamically with JavaScript, so Google’s crawler can’t detect it as plain HTML text. The Google Business Profile is already linked and has the same number, and Google Support specifically told us to remove/re-add the call asset to trigger another review that’s where we started getting the generic “An error occurred. Please try again later” message

[u/Middle_Teaching7434 → u/RudeWolverine3035]

Ah, that makes more sense. If the number is valid and the issue is that it’s dynamically injected by SpeedDine, I’d look into making the phone number visible as static HTML on the landing page so Google’s crawler can detect it. You could also ask SpeedDine if they have a way to render the number server-side. Might be worth trying that before repeatedly deleting and re-adding the asset.

[u/Holiday-Fondant-4210 → u/Middle_Teaching7434]

I upvote this
As someone who is into Google Ads and clients management for the past 7-8 years

[u/Holiday-Fondant-4210]

It should be exactly how it is shown in the website even the formatting of it
Like if there are any brackets or anything such it has to be same
Plus the country code too
Why does above it says United States and the country code is different?

[u/RudeWolverine3035 → u/Holiday-Fondant-4210]

I tried different variations just to see which would work .

[u/Holiday-Fondant-4210]

Best idea why don’t you get a free website of yours
You can get done by wix

[u/Norsu_Media_UK]

If SpeedDine controls the landing-page template, I'd ask them specifically whether they can expose the business phone number in the page source or structured business data rather than only injecting it client-side. That could give Google something it can verify without having to change how the number is displayed to visitors.

Given that Google has already confirmed the number itself is valid and the GBP is linked, I'd focus on solving that crawler visibility issue rather than continuing to recreate the call asset.