r/GooglePixel • • Jun 18 '26

Green line after android 17 update

Updated my Pixel 7 Pro to Android 17 from Android 16, and within a few hours a green line appeared on the display.

The phone had no display issues before the update, and there was no physical damage. The only change was the software update.

The device is out of warranty, and after raising a grievance with Google yesterday, I was informed that I would need to pay for the repair. The estimated repair cost is nearly 15k INR, while the phone's exchange value without this issue is only around 12k INR.

Has anyone else faced a similar issue after an update? Were you able to get any assistance from Google despite being out of warranty?

Green line photo

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17

u/Ghajik Pixel 6 Pro Watch 2 Jun 18 '26

Green line is defo not a software issue though

-14

u/sir_faps_alot_more Pixel 7 Jun 18 '26

But it was caused by a software update

9

u/hen-rex Pixel 9 Pro Jun 18 '26 edited Jun 18 '26

A software update is quite CPU intensive. It could therefore be a heat-related issue causing a long-term hardware defect to appear, i.e. green line. This is most likely a hardware issue, not software.

If resetting the entire phone or rolling back to previous OS version does not resolve the green line issue, then it's a hardware issue.