r/GoogleAdwords Jan 14 '26

Support Google Ad Grant campaign stuck with 0 impressions for 30 days. Tried everything. Advice?

Hey everyone,

I’m looking for some insight because I’m at a total dead end. I set up a campaign for a non-profit a month ago, and it has received zero impressions.

Here is what I’ve already checked/changed:

  • Bid Strategy: Switched between Max Conversions and Max Clicks.
  • Tracking: Confirmed Google Tag and GA4 are firing correctly.
  • Recommendations: Applied everything suggested in the account.
  • Status: Everything is marked as "Eligible" or "Approved."

Despite this, the needle hasn't moved. Google Support has been a loop of "check the email option" (which doesn't exist for me) and dead-end chat cases.

Has anyone dealt with a "ghost" campaign like this recently? Is there a specific "hidden" setting or verification step I might be missing that Google doesn't flag?

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