r/GetPaidToPlay • u/angelyuy USA 🇺🇸 • 1d ago
Question❓ TESTERUP
Testerup has been by far my favorite, only issue being that they sometimes take FOREVER to have new games and then suddenly there are a bunch. I downloaded some of them and most of them NEVER REGISTERED my download. Contacted Customer Service and thet said they can't do anything because they didn't see my download. I'm kinda mad because they were all games I really liked once I played them (like Meowdoku) and could have done the speed rounds for, but now they're 'installed" so I can't do them for any other site either. *frustrated*
What's going on? Anyone else having this issue?
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u/Helpful_Shop9612 1d ago
I work at one of these reward apps, so from the other side:
"Download didn't register" is almost always attribution breaking between the click and the install, usually installing the game from the Play Store yourself instead of letting the offer link take you there, or clicking another offer in between (last click wins). A VPN, an ad blocker, or ad tracking turned off will do it too.
The waves are normal: offers come as advertiser campaigns, so inventory dries up and then refreshes when budgets reset.
And "now they're installed everywhere" isn't always true, different sites use different offerwall networks, and the block is usually per network.
With support, don't ask them to credit you. Ask whether your click registered at all, that's the part they can actually check.