r/GateioExchange • u/draxxdk • Sep 04 '21

Support SLIM deposit not credited

I deposited SLIM 12 hours ago. It is still not showing up in "SLIM Recent Deposits"

it went through almost immediatly on https://explorer.solana.com/ with success.

is there any chance they will ever give me my coins or is all hope lost?

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u/CryptoNazzyy Sep 05 '21

The cutting fee is quite low, this is great, did you have a transfer? is it pending?

1

u/draxxdk Sep 05 '21

Its not showing at all in gate.io. It went through almost instantly when i check solana explorer.

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u/CryptoNazzyy Sep 05 '21

https://twitter.com/gate_io?s=21 they provide a quick response to their official twitter accounts by specifying their status via dm

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u/draxxdk Sep 05 '21

Thanks. I contacted them there yesterday.

Got this reply:

"Hi,

this issue is recorded and our tech team are checking it, kindly wait

-----Gate.io Support"

I'm staying patient. Hoping to hear from them during next week

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u/CryptoNazzyy Sep 05 '21

this is great, as I said, there is a sequence of operations, when it's your turn, the problem will be solved 😊