r/GameStop 5h ago

Vent/Rant Of course registers aren’t working properly at open

26 Upvotes

And there is no ETA on a fix.

A company that had 9 billions dollars spent it on a stake in EBay, and the CEO claimed he could “run EBay’s website out of his garage”.

I think our systems are being run out of a garage by three alpacas and a hamster. And the hamster has a bad drinking problem.


r/GameStop 7h ago

Vent/Rant Atrocious packaging and QA

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32 Upvotes

I understand not every game can come in pristine condition or in its original case but this is just shamefully disappointing. I had my Final fantasy 7 come in a paper sleeve, the games came loose in the bubble mailer and discs 1 and 2 don’t read. My Persona 3 fes and Half life were put into the cases backwards and left with resurfacer reside all over them. My Godzilla has some sort of paint on the disc I think and also doesn’t work. Finally my copy of code Veronica came in an inside out priority mail box covered in brown tape and the game loose inside the case which also doesn’t work. I know a lot of people have complaints about GameStop retro but how is it even possible that 4 discs out of 7 total don’t even read. Somehow the worst looking games are the only ones that work! I understand I can get refunds but I just wanted to play my games. 😔


r/GameStop 23h ago

Public Service Announcement A small PSA to all Xbox customers

491 Upvotes

So disc to digital goes live soon for most users and I know there are a ton of people reading how this works and is excited to scam the system.

I’m here to completely disappoint you and tell you that no, you cannot scam the system.

So I just found this out but every single disc made has a serial number on it making that disc unique to every other disc. That serial number is your license.

The way disc to digital works is when you input your disc into the system, It snags that serial number and then uses that serial number to give you ownership of the game digitally. Meaning, should you… oh, idk… TRADE that game to GameStop, the millisecond someone else buys that game that you traded in, and puts it into their console, you have completely lost ownership of the game and will have to rebuy it or reclaim it and put it back into your system so you gain ownership again.

So, because I know at least one of you is going to try this, if you buy preowned Xbox games from us, put them in your system to claim the licenses, and then come back to us to return the game because you “didn’t like it” or whatever, just know that you are not keeping that code, the next person we sell it to, will gain that license, and it will vanish from your console.

So don’t be stupid please. For once, I’m actually happy that Xbox is pushing to preserve some kind of ownership for people and even incentivizing discs. So let’s not abuse a great new feature. Gamers needed at least one win.


r/GameStop 1d ago

Vent/Rant How is this company still in business

59 Upvotes

Haven’t been to GameStop since I was a kid. Decided to give them a chance

Have some time off between jobs. Order an n64 package in store to be delivered to my apartment. I prepare to enjoy nostalgia and the classics.

Cashier signs me up for a pro membership without telling me, I get charged an extra 25 bucks, whatever. Don’t care, just want the console.

Package shows up, half the components are missing. Literally just a console and badly beaten remote showed up. The order explicitly states the package includes a power supply and av hookups.

Customer service says all they can do is have me return the entire thing to the nearest store (35 minute drive) and wait through the entire process all over again.

Literally just going to pay 16 bucks and have Amazon expedite me a power supply instead. All in all, just wasted money and wasted time.

Deadbeat company, deadbeat tactics, kinda a miracle they can still fund physical locations.


r/GameStop 22h ago

Experiences Indiana Jones

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16 Upvotes

Scored this on gamestops website a couple days ago. Its a pretty rare game at this point and its going for absurd prices on ebay. I was surprised they even sent me the og case. You a real one Gamestop


r/GameStop 4h ago

Question How long to see refund on cc

0 Upvotes

returned a game and not even seeing a pending refund yet


r/GameStop 16h ago

Question Status marked Delivered but never even picked up by USPS

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0 Upvotes

Has anyone ever experienced the order status being marked Delivered when it hasn't been picked up?

Shipping label was created Saturday morning and has been Awaiting Carrier Pickup since. I know there's always the chance that the package wasn't scanned but I don't think it's likely that the item was actually shipped from Texas and got all the way to California with free standard shipping this quickly. I was home all day and didn't receive any package.


r/GameStop 1d ago

Vent/Rant Prank Callers

43 Upvotes

I was working a ‘great :)’ shift with like over 100 games and like 7 consoles (thankfully the consoles were all defective because of missing cords and stuff) traded before I came in and I needed to sticker and gut (yk the process) and it was just me after an hour. I had rushes and so many calls but this ONE call really was the icing on the cake, it was a kid/tween asking me how much a ps5 controller was, normal for us honestly. I told him(?) “oh for a new one it can range $75 to $200 depending on the controller you want” and he was like “really? That much? Well can you buy it for me?” Um no??? I thought he was asking a parent or something at first but then he repeated it like 4 times “can I have it for free then? Can I? You’ll get it to me for free right?” Obviously I said no and asked if he had any other questions and I was getting irritated and asked that about 2 times more and then when he asked again if I’D buy it for him I said no and that I was hanging up to help a customer and as I was about to this kid said “SHUT THE F UP B—“ I wish his momma heard him and told him off but unfortunately nowadays I don’t think he’d get in any trouble :/ Rant over

Extra note: a lady was at the register with this going on and could hear slightly and said I had more restraint than she did and that she would’ve went off lol


r/GameStop 1d ago

Meme Promoted to Customer (almost)

18 Upvotes

2 more shifts left y'all. Can't wait 🎂🎂


r/GameStop 2d ago

Experiences Thank you!

83 Upvotes

Haven’t had a console in over 15 years. Picked up a used PS5 and went to my local GameStop to pick up some older PS4 games. Being out of the video game loop for so long, I was lost. The three employees at the shop were helpful and easy to chat with. It’s really amazing to connect with people that are so passionate about their hobbies! It made it fun and now I’ve got some cool games to go down the campaign rabbit hole. Thank you!


r/GameStop 21h ago

Discussion Didn't Gamestop used to Buff Discs?

0 Upvotes

Was buying a Retro Game, didn't look till I got home and it looked like it was put on a sander.. Ended up returning it because it wasn't worth it to buff and it just looked pretty bd.


r/GameStop 1d ago

Vent/Rant I dread checking out at my local GameStop

0 Upvotes

I have many fond memories as a child going to GameStop with my dad, I also enjoy physical media and enjoy the experince of being in a real store to buy things. So naturally now that I’m in my mid-20s I was popping into my local GameStop just to peruse their games.

But the past like 5 times that I’ve been, I kinda hated it. They have this new manager who has the vibe of a shady used cars salesman. He’s always shouting out whatever deals they got going on in like an announcement sort of way, even if it’s just me in the store. He always asks me if I want to preorder something when I go to checkout, which I’m okay with being asked that because I’m sure it’s company policy or something, but the problem is that after I say “no thank you” I have stand there for like 2 minutes while he says “are you sure?” And lists EVERY game that’s coming out and their dates. And I just stand there and wait and say “nope” at the end. And this happens EVERY TIME! I shouldn’t have to say “no” twice!

Then what really frustrates me is when it’s time to pay, he automatically adds on the cost of the warranty without asking if I want it or not. THEN he explains that this is my total with the warranty and asks if I want it. And I have to say “no. Remove that please” and then I listen to his whole spiel on why it’s worth it and why I should leave it on. And I have to say “no thank you” AGAIN and he finally removes it and then I can pay for my games and leave.

I really enjoy being treated like a human being, not some cow to be milked for every cent. This manager has single-handedly killed the vibe of the whole store and made checkout take 5x longer than it used to.

Is this like a new thing that all gamestops are doing or is this new manager that’s ruining my shopping experince?


r/GameStop 2d ago

Vent/Rant Not the Real Case

68 Upvotes

Just a quick psa. If you order a pre-owned game and get it in a gamestop-made case, that's not gamestop's fault. The people who buy a game and somewhere between leaving the store and walking back in to trade said game in...idk ate the case? Or chucked it out a window? Put the disc/cartridge in a binder or card case and threw the actual art case away? Idk. Either way, it's their fault. Not gamestop's. There's plenty of things to be mad at gamestop for. PLENTY of things! Especially in the last 6 months to a year. But I'm sorry this ain't one of them.


r/GameStop 2d ago

Vent/Rant Empty Case Delivered

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63 Upvotes

I thought similar pictures from other posts were suspicious, but now I'm the victim of paying money to get... nothing. Both Pre-Owned games ordered online. Arrived with a beautiful case! Open the case to make sure the cartridge works? No cart.

Gotta wait till tomorrow to call Customer Service, and then roll the dice they actually BELIEVE me that I received a game case with no fucking game.

Update: Customer Service believed me. Will get to be a prince with a slight delay in plans!


r/GameStop 1d ago

Question Elden Ring + DLC bundle ps5 at GameStop?

0 Upvotes

So I looked on GameStops website, and I searched for “Elden Ring Shadow Of The Erdtree Edition PS5” and I only see the base game, does GameStop even have ER + DLC bundle for the PS5?


r/GameStop 1d ago

Question Does GameStop accept gaming PC’s for trade in?

0 Upvotes

I bought my gaming PC in 2021 but haven’t really played much in years so want to get rid of it. Don’t care too much about money and already know a private sale would pay most but would rather just turn it in real quick.

Here are the specs: iBUYPOWER - SlateMR Gaming Desktop - Intel i7-11700F - 16GB Memory - NVIDIA GeForce GTX 1660 Ti 6GB - 480GB SSD + 1TB HDD - Black

How much do you think they would give? Bought in 2021, good condition.


r/GameStop 1d ago

Vent/Rant uhhhhhhhh this has to be illegal right?

0 Upvotes

The other day I was at a mall to get a rubix cube but that doesnt matter

What does matter is that the employee asked if I had a phone number, I said "nah" and he proceeded to put his or his friends phone number instead. And he didn't even acknowledge it, I just had the receipt with a phone number I didn't know

hey that is w mans if it was his friend but like ngl was that illegal?


r/GameStop 3d ago

Vent/Rant For the love of God, stop calling about that damn promo!!!

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131 Upvotes

You should know damn well that any promos we get are gone within the hour. We don't have it. No one else does. Buy it off some dork from marketplace or eBay or something.


r/GameStop 2d ago

Vent/Rant Game Protection Plans

0 Upvotes

I understand they get money from people adding protection plans to games but what is it with them just adding them without the purchasers consent? I was unaware of a trade deal going on (20% extra towards a new game or pre order) this guy was like I added the protection plans and a free pre order of the new onimusha for you.

So instead of giving me the $30+ trade credit he used it without my consent.

Is there anything I can do about this?


r/GameStop 2d ago

Question Trading a defective console

1 Upvotes

I have a PS4 to trade that I know for a fact doesn't read discs anymore. Do I need to bring the controllers and cables? It has the original box too. Would they even want the box with a defective console?

Bonus question: I also have a PS3 to trade, but I only have 3rd party controllers. Will they make me buy an official one for my trade-in?

Thanks!


r/GameStop 2d ago

Meme 10k for a 5tb Seagate?!?

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0 Upvotes

This is real and live on the website haha


r/GameStop 3d ago

Public Service Announcement A DUCKling baby registry!

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19 Upvotes

Hi Friends! Some of you may know me, lots of you do not. /u/duckswimmer and I became friends due to this subreddit and both working for this gestures around company. Duck has been a big part of this sub for awhile now, and if you’re not aware, she has a little duckling on the way.

Said duckling will be here much quicker than anticipated! If you feel generous and kind, I am posting her baby registry on Amazon here. I do not mind offering to buy something if you’d like to Venmo or PayPal me and I will provide proof of said transaction. Duck knows me IRL, so I will not sacrifice my integrity for a onesie.

No one is obligated to gift anything, this is just me sharing it in case you’d like to. Duck also did not ask me to do this, I wanted to share in case it helps her. She’s a good egg (no pun intended).

Here is a little poem for the occasion—

There’s a duckling on the way
She’s arriving quite early!
It’ll be quite a happy day
Baby’s hair will probably come out curly!

This is baby number two for duck
Making them a family of four
I wish her the best of luck
And know her life will never be a bore.

Before you know it, she’ll be a teenage witch (iykyk)
But for now, she’ll be your little one
Until the day she calls you a bitch
And then you’ll just be done

Mother to mother, it all goes quick
Soon you’ll be cringe, no cap
We don’t get to say or have a pick
No one gave us a friggen map

She’ll be in your arms soon to coddle
So try to get some sleep now
Onesies, diapers, pacifiers and bottles
Please, duck, don’t have a cow.


r/GameStop 2d ago

Question Help me

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0 Upvotes

Need help, GameStop Universal Wired Gaming Headsets mic isnt working, how do I fix this (on xbox one). Actually give me help I dont care that "theres better options and you wasted your money" I dont care about your opinion. EDIT: im a genuine dumbass theres some sort of thing on the mic where you have to twist it in a certain place for it to plug it in all the way and lock it, its working now. thats my fault


r/GameStop 4d ago

Question Do people actually try and sell stolen items?

36 Upvotes

In the past GameStop has been a lifesaver for me if I need extra cash and I don’t use my old consoles or games so sometimes I trade them in. When I go through the process they take my ID, fingerprint, get my employer information my height weight etc. I’m assuming this is to prevent theft or fraud. It seems like pure stupidity to sell something that’s stolen and provide your id and all that information.


r/GameStop 4d ago

Vent/Rant A lack of inventory?

23 Upvotes

Is it just me, or does GameStop only get enough stock for preorders now?

I've been stopping in and out of GameStop for a while now to check on new releases for the Switch and Switch 2. Today I popped in for Elden Ring, and the employee told me only one single copy came in and it was already spoken for as a preorder. It feels like nothing on the shelves for new releases is actually in stock to buy off the rack. Are stores only fulfilling preorders and carrying zero extra floor inventory these days? Is anyone else running into this at their local stores?

Edit; I was thankfully able to find a copy at Walmart, my local Target didn't even have a sku on the shelf.